The Gallup Organization – ran a session on strengths. The basic premise being “do you like what you do every day?”. Apparently only 20% of employees can answer yes to this. We did a simple online test (that was developed after establishing 34 key...
Tell us about your embarrassing business moment Of course, no one wants to have an embarrassing business moment. Before we launched RedBalloon in 2001 we had a monumental stuff up with a test email newsletter going out to our prospective customers without approval by...
I say it is absolutely okay to have fun at work, in fact, why not play outrageously “Far better to dare mighty things, to win glorious triumphs, even though checkered by failure, than to take rank with those poor spirits who neither enjoy much nor suffer much,...
The job description for a Chief Experience Officer The question I get asked the most is – what is my favourite experience – or the best experience I have ever been on. Well as you can imagine with 3000 RedBalloon experiences to choose from there have been...
Trust is integral to well-being I just found an article from Economists John Helliwell (who writes regularly about ‘trust integral well-being’), and Haifang Huang from the University of British Columbia, they have quantified the four key factors to job...
Insights into the employee engagement statistics To me employee engagement sounds easy – just have the right people doing the right thing well. Yet it is not so straight forward. Well, Gallup spends much more time an effort proving this. Take the stats from The...
This one is all about creating great workplaces I am passionate about having fun at work – but it’s not just because I like to laugh. A great culture is about people being able to do their best work. When people are having fun they are also creative,...
