A SELECTION ON KPIs
Key Performance Indicators
We talk about them a lot in business Key Performance Indicators (KPI)
Time invested in KPIs could be the best hours you spend on your business.
I have found that the KPI – Key performance indicator is very important to a successful business. If you want to grow your business it is important to set these benchmarks. As they say ‘if you don’t know where you are going any road will get you there.”
It is worth taking the time to brainstorm and develop the right KPI to create your business success. I have often considered a KPI as a critical number. The number that you focus on to ensure that you align the team to what you are really trying to achieve. The critical number will drive behaviours and when achieved be the definition of business success.
Business performance, scorecards and dashboards are important reminders to everyone around that the KPI is the game at hand. In this series of posts I share what I have learned about using ‘the number’ to align every one in the team.
Catch up on the KPIs blog posts
The ‘Fear of Missing Out’ epidemic
I pose the question' are we so busy staying connected that we have disconnected?' Are we so busy to dash off an email we forget that a quick phone call can not only do the trick but be more time effective (as well as build the relationship). Perhaps you prefer email...
Retailers need to know your time is their money.
I had half an hour between meetings in the city of Melbourne today – and I had some gift vouchers that I had received from my American Express membership rewards program; I thought what a great idea – I will have a little shop to get out of the cold and use these...
Three Leadership Fundamentals
On the front page of the Australian Financial Review yesterday an article appeared 'introducing' us to one of the senior ministers in Rudd's new government. Most of his cabinet has no ministerial experience - and it made me wonder what type of leaders they will make....
Advice: ‘Work for nothing to get ahead.’
It is always wonderful to discover the journey of successful female executives. Last week I had the privilege of meeting the Big W General Manager Julie Coates. Whilst she primarily spoke of the success of the discount department store over the past few years – I was...
Australian Women – what we really want (and deserve)
In celebration of International Women’s Day (8 March) LinkedIn has released the ‘What Women Want @ Work’ global study. According to the study, the majority of Australian women (65 per cent) define professional success as having the right balance between work and...
The four forgotten elements to a turn around
It is not often that I get to listen to a big business guy talk about his trials and tribulations inside a global business. I know that I often felt frustrated when I worked in big business – I just didn’t think I could make a difference. I found it refreshing to...
Trappings of Success
I’ve watched with interest the controversy in recent weeks regarding Mark Zuckerberg’s continued wearing of ‘hoodies’ during the lead up to the IPO of Facebook. The question was raised – is what he chose to wear disrespectful to financial institutions? I choose to...
Great Leaders Listen Loudly
I was recently with a group of start up businesses; this small group of founders was excitedly debating the best way to promote their businesses using social media. Each was bemoaning that they were not getting much traction on their twitter and Facebook page... and...