A SELECTION OF MY FAVOURITE
Business Books
I love books and I love to share which are my favorites
Learnings from my favourite business books
Reading business books is a very important part of entrepreneurial success. A leader needs to be curious and interested. Whether people work in business, a startup, an enterprise or even the government to get ahead it is important to read business books.
I read many books, and one of the reasons why have have blog posts about business books is because I want to be able to refer to what I have learned again. In this section it is more than just business book review. I talk about how and why they impacted my businesses.
Podcasts are becoming increasingly important in how we consume information. It is such a great way to hear from an author and maybe get the condensed version of the book
In this range of blog posts I include business podcasts as well as business books. I read (and listen) a lot – so the best way to stay connect is to subscribe to my Monday Espresso Newsletter so that you can get a weekly dose of inspiration.
Catch up on the Business Books blog posts
Dan Pink – creativity and empathy
Dan Pink - creativity and empathy presentation summary Dan Pink (author of 'A Whole New Mind') took to the stage with gusto on the final day of the n-PODs conference. What a simple message, delivered in an entertaining and enthusiastic way. Here is the crux of the...
A Moment with Malcolm Gladwell
Meeting Malcolm Gladwell in person Was quite a different experience to hearing him on stage. Quietly spoken, intense and clearly not so comfortable with endlessly meeting people. He was more like an academic than a journalist. Perhaps he is an academic but what...
Simple Things can be very powerful – Customer Service
Relentless and exceptional Customer Service I was just given a copy of a little book about Customer Service called 'The Simple Truths of Service - Inspired by Johnny the Bagger' by Ken Blanchard and Barbara Glanz. What I loved about the book (apart from its bite-sized...
When Small is Big.
When Small is Big - Agility When you're in small business you may pretend to be bigger than you really are. (Giving people big titles is an example). When Small is Big is when you can respond quickly. But when you're in big business you often pretend to be small,...
Embarrassing business moment…mistakes really
Tell us about your embarrassing business moment Of course, no one wants to have an embarrassing business moment. Before we launched RedBalloon in 2001 we had a monumental stuff up with a test email newsletter going out to our prospective customers without approval by...
Fun at Work – Playing outrageously
I say it is absolutely okay to have fun at work, in fact, why not play outrageously "Far better to dare mighty things, to win glorious triumphs, even though checkered by failure, than to take rank with those poor spirits who neither enjoy much nor suffer much, because...
So, what does a Chief Experience Officer do?
The job description for a Chief Experience Officer The question I get asked the most is - what is my favourite experience - or the best experience I have ever been on. Well as you can imagine with 3000 RedBalloon experiences to choose from there have been a few, but...
Building trust in the workplace: feel like you want a 36% pay rise – trust is integral to well-being
Trust is integral to well-being I just found an article from Economists John Helliwell (who writes regularly about 'trust integral well-being'), and Haifang Huang from the University of British Columbia, they have quantified the four key factors to job satisfaction...