Reviews: the good, the bad and the ugly Product Reviews are not the only source of insight. I had a presentation this week for a customer centric software application for Noble Systems. They have all the bells and whistles when it comes to staying in touch with...
Culture is worth the investment It has been a while since I have worked in a big business and I am often asked for career advice on how to get ahead. I have been a leader of people for a long time — not always getting it right. But luckily… more often than not...
Procrastination: the enemy of planning We are all about planning this month in our business community and in sticking to the ‘plan’, I have set aside a whole day to plan for a very busy few months ahead. Yet as I sit down to get things done, I’m finding anything and...
Artificial Intelligence should be embraced When I started RedBalloon in 2001 it cost roughly five cents to find a customer and now, across the board in the businesses I deal with and see, it is costing businesses upwards of $20 to source that same customer — an...
Is your workplace thriving? It is no surprise that when your people thrive, so too does your business. The common theme underpinning thriving businesses is the clear alignment between vision, values and purpose. In successful companies, people know exactly what they...
Best Business Advice My blog theme for the month, as the title suggests, is ‘Best Business Advice’. Throughout my career I’ve had many people offer ‘nuggets of gold’ that have benefited me greatly, unbeknownst to them. That’s the...
There is a massive shifts in the way we work – and what the future of work will look like. There are shifts in key trends for business owners that they highlighted, fascinating. A study acknowledged that the nature of work has changed and as a result, so has our...
My advice? Create rhythm in your business and life My husband (of five months) took me aside last week and said “I do know that this is just the way our life is – you are running a million miles an hour, committed to supporting business owners in their...
