It is not often that I get to listen to a big business guy talk about his trials and tribulations inside a global business. I know that I often felt frustrated when I worked in big business – I just didn’t think I could make a difference. I found it refreshing to...
I am quietly musing to myself – laughing on the inside really. I sat down to start this blog on 3 June… more than a month ago – and it’s all about productivity. There is no doubt that I needed to attend the lunch to launch the Ernst & Young Productivity...
A wonderful friend (Emma Isaacs) sent me this quote earlier today. It could be the entrepreneur’s credo or manifest. What it did do for me when I read it – was to remind me, that whilst at the moment I might be very caught up in detail – I do it for...
I’ve watched with interest the controversy in recent weeks regarding Mark Zuckerberg’s continued wearing of ‘hoodies’ during the lead up to the IPO of Facebook. The question was raised – is what he chose to wear disrespectful to financial institutions? I choose to...
Sometimes all the intention in the world – still means that a customer does not have a good interaction. The question I pose is can we please all the people all the time? I was saddened by an email I received directly from a customer this week – accusing...
