When did I start paying myself? This is another question from the Amcham event (there were lots of questions that night). I giggled with this question. I have now been in this job for half a decade and it is not like any other I?ve ever had. How does a CEO get a...
Tell us about your embarrassing business moment Of course, no one wants to have an embarrassing business moment. Before we launched RedBalloon in 2001 we had a monumental stuff up with a test email newsletter going out to our prospective customers without approval by...
I say it is absolutely okay to have fun at work, in fact, why not play outrageously “Far better to dare mighty things, to win glorious triumphs, even though checkered by failure, than to take rank with those poor spirits who neither enjoy much nor suffer much,...
The job description for a Chief Experience Officer The question I get asked the most is – what is my favourite experience – or the best experience I have ever been on. Well as you can imagine with 3000 RedBalloon experiences to choose from there have been...