[Originally appeared on LinkedIn] I think back more than a decade to the moment when I thought it was a good idea to start an online business. There are some things I really wish I had known as I set out. Although one mentor said to me years ago, “the greater the loss...
[From LinkedIn] I have just read a news report called “Groupon fights for its life as daily deals fade” which did not really surprise me. I know some of our suppliers have from time to time dabbled with discounting their activities and events through such sites and I...
[First appeared in LinkedIn Thought Leaders] Isn’t it funny how life holds a mirror up to you? I have a colleague who has been on the journey of thanks with me from the start. I returned recently from an overseas trip to share what I’d learnt from Shawn Achor, the...
It is humbling and exciting to be selected as a ‘Thought Leader’ to a potential audience of 175million LinkedIn professionals, to think that the blogging and opinion pieces I write for BRW, the Australian and SmartCompany have propelled me onto a much...
A wonderful friend (Emma Isaacs) sent me this quote earlier today. It could be the entrepreneur’s credo or manifest. What it did do for me when I read it – was to remind me, that whilst at the moment I might be very caught up in detail – I do it for...
I’ve watched with interest the controversy in recent weeks regarding Mark Zuckerberg’s continued wearing of ‘hoodies’ during the lead up to the IPO of Facebook. The question was raised – is what he chose to wear disrespectful to financial institutions? I choose to...
Sometimes all the intention in the world – still means that a customer does not have a good interaction. The question I pose is can we please all the people all the time? I was saddened by an email I received directly from a customer this week – accusing...
I was recently with a group of start up businesses; this small group of founders was excitedly debating the best way to promote their businesses using social media. Each was bemoaning that they were not getting much traction on their twitter and Facebook page…...
