Retail has changed forever — we must adapt Retail will never be the same and we need to get used to it. I have attended two retail transformation conferences in the last few weeks and the message is clear: retail IS disrupted. This is not a downturn. Forever the...
KEYNOTES Speaking from experience Naomi Simson, keynote speaking, boardroom briefings, webinars, Q&As “Trust has never mattered more. I believe that we need more role models, people who can be counted on and believed in. ” “More is being asked of...
let’s do this together Known as entrepreneur and business leader. Growing up I had wanted to be an artist. My mother encouraged me to have a business career, and I am forever grateful that she did. I thrive on building businesses, working with teams and solving...
Smartphone addiction = a chance to create your brand’s ‘love story’ You may well have sat in a restaurant and seen people around you staring at their smartphone, or in the bus or tram, or in shops… even walking along the street. As a society, we’re...
Retail in 2018 is challenging… what are we doing about it? Retail in Australia (and everywhere else) is facing it’s most challenging year, ever… the question is: what are we going to do? I recently read a piece written by Scott Galloway about the rise of...
Impact of online retail giants on small business Amazon has arrived in Australia and there is no doubt that it has a long term strategy and deep pockets — but that is not a reason for Australian retailers to be fearful. I believe that the best protection from...
What startups in Australia are thinking… Startup Muster released their 2017 annual survey results last week which highlight the developments in the Australian startup ecosystem. Assistant Minister for Industry, Innovation and Science, The Honorable Craig Laundry...
Who knew way back in 2001, that sixteen years later, having served 4 million customers I’d still be absolutely thrilled when I hear how RedBalloon delivered the ‘perfect’ gift for a customer. When the Red Envelope is opened to reveal a ‘bucket list’ experience or...
