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RedBallooners got moving this week in many ways – one of which is taking part in the Global Corporate Challenge – we are walking, running, swimming and riding around the world (metaphorically) as part of our RedBalloon Wellness program. I found myself being very active even at speaking engagements (sorry audiences – if it made you dizzy – but I have 10,000 steps to complete each day).

It was exciting, challenging and insightful to contribute with the leadership team at the strategic planning process at our off site. It was also wonderful to have breakfast with some of the newer RedBallooners this week to learn how they are experiencing their roles – and to discover their impressions of us as an employer.

Coming up this week I am heading to Beijing for a conference – which will include a goal setting session on the “Great Wall” – I return on Saturday and will go straight to TedX Sydney. Then Sunday I head to the Hunter Valley for the last of the state sales meetings for Goldwell – what fun it has been sharing about RedBalloons commitment to ‘culture’.

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  • This is really living in the world of your customer #virtualexperience #granddesign #vr 🎈
  • Great time for gardening! 😄
  • Being in retail for close to two decades has it's highs and lows. 
There is always the threat of competition (Is Amazon going to impact our business when it opens in Australia? Who knows...). The only constant in any retail business is change. 
I find this particularly scary — and nerve wracking. 
I wish I had a crystal ball. 
Trying to pick customer trends continues to be challenging. 
We have engaged the best of the best AI tool to assist in finding customers and helping them. 
But fear is a real emotion felt by many business owners at this time of year. 
Can I trust? I ask myself relentlessly... With 10 weeks to Christmas I feel I must do more to help predict... If I hear ‘consumer confidence is low’ one more time I will want to scream.

Today I must test it. 
I think if I give potential customers a rich offer — with no hidden strings (link in bio), I will see if we can pull some demand forward to let us predict the Christmas capacity we may need. 🎈🎈
  • Meet #jackford who has just joined the Simkingson clan... little buddy for Dexter #cavoodle meets #spoodle 🐶
  • I’ve got my active wear on today🤓


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