Valentine’s Day activities Well-being starts with some ‘we’ time. It’s mid-February, the festive season has long since passed… I thought this year would be different – that I would control my diary – but as it happens I find myself as busy as ever. The thing is,...
Social Media Do’s and Dont’s Social Media (all forms) is often lauded as the great promotional tool for business. Yet often it is misused and misunderstood. If you think about it as a conversation, that is both listening and talking tool then the value is...
Customer Experience Productivity Business success is all about the customer experience. There are no businesses that I know, that are not vitally dependent on what customers think about them. Customer experience is not just about selling ideas, selling products,...
Protection from Disruption The world of work is melding with the rest of life – people are online and connected all the time – how we work has changed forever. For small business owners’ life, has never been more challenging…customers seem more elusive and more...
Small Business Projects for 2017 I titled this blog ‘‘I made it’ – another year of small business success…’ – but perhaps it should have been ”phew I survived’ – without any major incidents in 2016′. As 2016 drew to a close I...
Coworking Space Sydney I have just been appointed ‘Entrepreneur in Residence’ at Gravity co-working space in Sydney – which is a very new experience for me. Since leaving the daily operations of RedBalloon some three years ago I have been very busy in the start-up...
Employee Feedback can be confronting What I didn’t know…. One of the greatest challenges faced by us as individuals, team players, employees or leaders is that it is very difficult for us to get perspective. That is ‘we don’t know what we don’t know’ and we...
Sometimes a little bit of success for a start-up business can be misleading – as a founder you do it all, from customer experience to bookkeeping – there is no one else – and you know you can count on yourself to get things done. But it is not...
Shark Tank Series 3 is on it’s way… And nominated for a 2016 Logie We were very excited to hear yesterday that Shark Tank has been nominated for ‘Best Reality Program 2016’ in the TV Week Logies. If you believe in Aussie Innovation and want to...
I reflect on what it’s like setting out on the entrepreneurial journey – sometimes you are too excited to sleep as you are so full of possibility and dreams… and other times you can’t sleep because you are worried about what you have taken on...
