Retail has changed forever — we must adapt Retail will never be the same and we need to get used to it. I have attended two retail transformation conferences in the last few weeks and the message is clear: retail IS disrupted. This is not a downturn. Forever the...
Why Instagram is the new ‘homepage’ for business If you haven’t noticed the algorithm changes on Instagram then I’m not sure what social media rock you’ve been hiding under, because across the board, engagement levels are down. Whether you’ve...
Smartphone addiction = a chance to create your brand’s ‘love story’ You may well have sat in a restaurant and seen people around you staring at their smartphone, or in the bus or tram, or in shops… even walking along the street. As a society, we’re...
Retail in 2018 is challenging… what are we doing about it? Retail in Australia (and everywhere else) is facing it’s most challenging year, ever… the question is: what are we going to do? I recently read a piece written by Scott Galloway about the rise of...
When you’re in business, you never stop learning Being in business means that you’re constantly learning. From small beginnings, to now an employer of many, the one constant throughout my life has been my curiosity and my interest to learn more. I have...
I laugh at myself most days, I need to otherwise I take myself too seriously. I find myself looking for meaning in almost everything. I have been on summer break staying in a holiday house on the beach. Each day my husband and I (and the new puppy Jackford) walk the...
Impact of online retail giants on small business Amazon has arrived in Australia and there is no doubt that it has a long term strategy and deep pockets — but that is not a reason for Australian retailers to be fearful. I believe that the best protection from...
What startups in Australia are thinking… Startup Muster released their 2017 annual survey results last week which highlight the developments in the Australian startup ecosystem. Assistant Minister for Industry, Innovation and Science, The Honorable Craig Laundry...
NSW 3 year expiry gift cards legislation In 2001, when I thought it was a good idea to start a business from home, no one had ever heard of experience gifting in Australia. There were very few gift cards in the market and most gift certificates were handwritten by the...
What do I need to do to stop embarrassing myself? I’m busy finding customers and being relentless. My poor family and friends wonder when I will stop asking for leads, opportunities and ideas on how I can grow my businesses. This relentless approach has worked for me,...
