Innovation lessons for business owners People talk about innovation lessons all the time and yet what does it really take to be an innovator? This is not just about what you want to do, nor about why you want to. It is important to understand if you as a person, are a...
Valentine’s Day activities Well-being starts with some ‘we’ time. It’s mid-February, the festive season has long since passed… I thought this year would be different – that I would control my diary – but as it happens I find myself as busy as ever. The thing is,...
Social Media Do’s and Dont’s Social Media (all forms) is often lauded as the great promotional tool for business. Yet often it is misused and misunderstood. If you think about it as a conversation, that is both listening and talking tool then the value is...
Customer Experience Productivity Business success is all about the customer experience. There are no businesses that I know, that are not vitally dependent on what customers think about them. Customer experience is not just about selling ideas, selling products,...
Protection from Disruption The world of work is melding with the rest of life – people are online and connected all the time – how we work has changed forever. For small business owners’ life, has never been more challenging…customers seem more elusive and more...
