Carla Zampatti Tribute

Carla Zampatti Tribute

Carla Zampatti – Tribute The vivid conversation I had with Carla about colour as part of the judging process for the EY Entrepreneur of the Year will always stay with me. It was 2011, I was 10 years into my RedBalloon entrepreneurial journey and whilst the other...

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Retail Transformation

Retail Transformation

My to-do list for retailers No business owner can take a set and forget mindset; nothing is slowing down and putting your head in the sand is not an option. Technology, media trends, audiences, compliance and opportunities for your business; online retail is like any...

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Amazon: The retail jungle for David and Goliath

Amazon: The retail jungle for David and Goliath

Blocking Australian customers from Amazon? Will David have any chance at all in this battle for customers? I would like to believe so. I ask myself the question why other US retailers have tackled the new Australian GST laws differently, when Amazon has chosen to...

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Afterpay in Australia

Afterpay in Australia

The instant gratification of Afterpay The instant gratification offered by payment gateways like Afterpay is the stuff of retail dreams. More than a payment method, it’s a way of delivering audiences, where the last piece of the retail puzzle has become a customer’s...

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Big Australia — Big Opportunity

Big Australia — Big Opportunity

Growth Opportunities for Retailers The Australian population has grown by 400,000 in the last 12 months and is likely to reach 25 million sometime this year. As I watched the Four Corners episode on Big Australia, whilst I felt a little ‘cramped’, I also felt that...

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It’s not all gloom and doom in retail

It’s not all gloom and doom in retail

Is retail dying? I have attended a number of retailer conferences this year; looking for where the opportunity lies, what success look likes and learning from others. As US online purchasers hit 14% of all retail transactions (and it is expected to go to 20% by 2025),...

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Retail has changed forever — we must adapt

Retail has changed forever — we must adapt

Retail trends 2018 Retail will never be the same and we need to get used to it. I have attended two retail transformation conferences in the last few weeks and the message is clear: retail IS disrupted. This is not a downturn. Forever the expectations of consumers...

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