Ambassador of 2020 Lenovo ThinkBook mentoring program Update as of 13 Jan 2020. I felt compelled to update this post as the situation in rural Australia has materially changed. Whilst the bushfires continue to rage I am regrouping with Lenovo to work out how best we...
Who is driving the customer experience at Boeing? Boeing is in the news. In its 103-year history, it is probably facing the greatest challenges it ever has. Some commentators are asking ‘will it survive’? The customer experience and the brand reputation are being...
Making Connections Last Networking polarises people; some people revel in it, others shy away from it. One of my Gallup strengths is ‘Woo’ so when I walk into a room of 100 people, I see it as an opportunity to make 100 new friends. At networking events...
When you’re in business, you never stop learning Being in business means that you’re constantly learning. From small beginnings, to now an employer of many, the one constant throughout my life has been my curiosity and my interest to learn more. I have...
What do I need to do to stop embarrassing myself? I’m busy finding customers and being relentless. My poor family and friends wonder when I will stop asking for leads, opportunities and ideas on how I can grow my businesses. This relentless approach has worked for me,...
Size Matters in Business Being consistent about size does matter. Running a business is hard. Running a small business is harder. I have blogged before about the challenges many businesses face in simply getting paid. Small Business is often hand-to-mouth. ...
Values create corporate culture It is said that culture is critical to business success, and that culture is created by how every member of the team ‘lives’ the values. Jim Collins told us years ago in his book Good to Great – “great businesses have values, and...
Leading a Small Business in the Digital Era I travel the country speaking with business owners and the resounding message that I hear time and time again is: “business is not getting any easier”. Finding customers, keeping customers, and creating a thriving workplace...
