Reviews: the good, the bad and the ugly Product Reviews are not the only source of insight. I had a presentation this week for a customer centric software application for Noble Systems. They have all the bells and whistles when it comes to staying in touch with...
How to lead in the digital age I travel the country meeting and speaking to business owners, and the resounding message that I hear time and time again is, “business is not getting any easier.” Finding customers, keeping customers, and creating a thriving workplace...
Shark Tank Season 3 Shark Tank will be back for its third season on Channel TEN commencing on June 20. Tuesday nights at 8.40pm after Masterchef. This season I’m sure you will find yourself yelling at the small screen – either encouraging us to invest or...
There is a massive shifts in the way we work – and what the future of work will look like. There are shifts in key trends for business owners that they highlighted, fascinating. A study acknowledged that the nature of work has changed and as a result, so has our...
Customer Experience Productivity Business success is all about the customer experience. There are no businesses that I know, that are not vitally dependent on what customers think about them. Customer experience is not just about selling ideas, selling products,...
Protection from Disruption The world of work is melding with the rest of life – people are online and connected all the time – how we work has changed forever. For small business owners’ life, has never been more challenging…customers seem more elusive and more...
These days, I am known to many simply as the #RedShark from Channel TEN’s Shark Tank Australia or ‘that lady in red,’ but being the Founding Director of RedBalloon did not mean I always wore red – nor infact is it my favourite colour. The question I often get is...
Life is too short to miss out on new experiences; routine can be wonderful but new things stimulate our creativity, conversation and the richness of life. What have you got on your ‘one day some day maybe’ list?… What is it that you have always wanted to do but have...
