Success is by design – not by accident.

Success is by design – not by accident.

Sometimes a little bit of success for a start-up business can be misleading – as a founder you do it all, from customer experience to bookkeeping – there is no one else – and you know you can count on yourself to get things done. But it is not...

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How to add $100,000 to your bottom line

How to add $100,000 to your bottom line

We have never lived in a more ‘abundant’ time – despite the fact that there are more than 7 billion people on the planet – we have ‘more’ now than ever before in history. We are at the beginning of incredible social changes such as  ‘dematerialization’ and...

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Turning the performance review on its head

Turning the performance review on its head

When you hear the term ‘performance review,’ what is your immediate reaction: relish or dread? Is it something that needs to be endured or an exciting opportunity to learn, grow and develop? What if there was a way that you could completely flip the performance...

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RedBalloon 2.0

RedBalloon 2.0

What do the following music albums have in common? Carole King’s ‘Tapestry’, Jimi Hendrix’s ‘Axis: Bold as Love’, Nirvana’s ‘Nevermind’ and Bob Dylan’s ‘The Freewhelin’? If you’re a music wiz, you might know that these are the critically acclaimed second albums of the...

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When was the last time you said thank you?

When was the last time you said thank you?

Anyone who has met me or listened to me at a speaking event knows I’m a passionate person. For example, I’m passionate about giving people opportunities to share good times with those that matter to them: this is the passion that drives RedBalloon. I’ve said before...

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