Listening to Shawn Achor at the Entrepreneur Organization was a delight. I had read his book – The Happiness Advantage years ago, when I began my journey to discover ‘this human condition’ of happiness. I’d watched his TED talk which has had more than 2million views...
A much loved Joshua Bell Case Study The New Economic Forum tells us that one of the five steps to well being is simply to take notice. To be truly present, to see, smell, experience life around us moment by moment; to truly listen, to really focus and be aware. In...
Giving Great Gifts To give or not to give – that is the question. Giving great gifts is not always the right thing to do. In fact, a bad gift can do more harm than good. A gift can either enhance a relationship or detract from it. In giving a gift it shows our...
Experiences can be part of the recruitment process I was on the phone with a customer earlier today and I mentioned that experiences can be used to recruit people and perhaps he could include this in the reward and recognition program.”Yes,” he responded,...
The things I learned about People Development I have been attending the National People and Organisational Development Summit event at Darling Harbour. I will share with you over the next few entries some of the insights gleaned. Goran Carstedt, former head of Volvo...
In one of those many emails that I subscribe to – this comment really struck a cord with me. “Do you want loyal customers and committed employees?” Now given that we put the book together “Happy People = Happy Customers = Happy Profits . It is...
Reward and Recognition can be fun We have found that there are three key elements to a successful employee reward and recognition program – but having fun with it is equally important: Acknowledgement (how do they want to be noticed) Did they get to choose what...
The Gallup Organization – ran a session on strengths. The basic premise being “do you like what you do every day?”. Apparently only 20% of employees can answer yes to this. We did a simple online test (that was developed after establishing 34 key...