Your business will thrive when your people thrive

Your business will thrive when your people thrive

In last Sunday night’s episode of Channel Ten’s Shark Tank – John McGrath gave some very sage advice to one of the entrepreneurs – he said “I think you are both the biggest asset … and liability to your business.” John is a measured guy – and he did not say this lightly. A leader, founder, inventor, entrepreneur needs people around them to tell them how it is… often we can’t see this. And if we ever want to grow…

Shark Tank Australia Episode Six on TEN Sunday 15 March 8.00pm

Shark Tank Australia Episode Six on TEN Sunday 15 March 8.00pm

If you saw the program you will see clearly how much fun it was to make – I know I say it every week but the diversity of ideas is amazing. I’m sure you too can see the difference in the effectiveness of the pitches – sometimes we just could not quite ‘get’ it. Other times the inventor had us at the first sentence. Scrubba Wash Bag – light and effective a way to wash a few small clothes in…

RedBalloon announces ex-Tourism Australia marketing head as new CEO

RedBalloon announces ex-Tourism Australia marketing head as new CEO

It is a really exciting day for RedBalloon as the board; Chair Ken Boundy, my business partner Peter Simson and I announced to the team – that we have appointed a new CEO. Here is the announcement circulated today. RedBalloon today announced the appointment of Nick Baker as its new CEO. Baker joins RedBalloon after seven highly successful years as Chief Marketing Officer of Tourism Australia, during which time he and his team were responsible for three of Tourism Australia’s…

Love them or they will leave you

Love them or they will leave you

It was great to have a $2 million pitch on TEN’s Shark Tank a few weeks ago. It was a business with a track record, a solid customer base and a clear vision for growth. Not to mention Stan Kruss, the founder, was an extremely polished presenter. When Andrew Banks asked Stan, “How would your people describe you?” Stan looked a little surprised at the question. Eventually he responded with, “loyal”. When Andrew asked him how long his closest leaders…

Shark Tank Australia Episode Five on TEN Sunday 8 March 8.00pm

Shark Tank Australia Episode Five on TEN Sunday 8 March 8.00pm

Watching this episode at home with the family – we had plenty of laughs. Every week we marvel at how diverse the business ideas are – and equally how commercially ready they may or may not be. I was delighted with the show – it showcases great Australian innovations come from everywhere. Here is my wrap up from episode five. Joseph Mourad – inventor and hair stylist to the stars. For more than 30 years as I stylist he has…

Is an investor what you want?

Image courtesy of TEN

As we enter the second month of Shark Tank, I thought it was time to reflect on an important topic. Although this might seem confusing, sometimes when you miss out on an investment deal, it’s actually the best thing for your business. This may seem contradictory, but when someone so passionately shares the ins and outs of their business – and it looks as if it has significant traction – sometimes it’s best if they just keep doing what they’re…

Shark Tank Australia Episode Four on TEN Sunday 1 March 8.00pm

Shark Tank Australia Episode Four on TEN Sunday 1 March 8.00pm

Here is my review of the pitches we saw in Shark Tank Australia episode 4 – yet another great show demonstrating the diversity of Australian innovation. It was pretty exciting to see such a big pitch come into the Tank… Scope My Project – The two founders clearly did not appreciate the sorts of questions or understanding required to attract investment. A businesses to business service – yet I had the feeling that it had just been created on the…

Live What You Love: Purpose (Extract)

Bring others into your purpose... share the dream

  Purpose extract from Live What You Love I don’t live to work, I work to live. But if I love the work I choose, then my work is no longer work. Our society celebrates the idea of the workaholic. Earlier in this book I have written that the happy employee creates a great workplace. I note that a culture of fun and happiness can be authentic and fostered by all people in a business and that hap­piness can deliver…

When was the last time you said thank you?

I felt completely honored with the RedBalloon team hosted a #redshark party - I love my 'Shark' party - thanks team

Anyone who has met me or listened to me at a speaking event knows I’m a passionate person. For example, I’m passionate about giving people opportunities to share good times with those that matter to them: this is the passion that drives RedBalloon. I’ve said before how much of an honour it is to be part of people’s happiest, most thrilling, and special moments. But I also believe that these “good times” shouldn’t just be reserved for weekends or special…

Why I ate pet food on national TV and why I would do it again

Image courtesy of TEN - On set for Shark Tank

When I walked into work on Monday morning I was met by RedBalloon’s PR Executive who greeted me with, “You’ll never believe the headline I just read about you!” The article she was talking about was Shark Tank recap: The night Naomi Simson ate dog food on national television. There’s no doubt eating food meant for canines makes great TV, but there was actually a very real business reason why I did it… it’s called “customer experience”. During episode two…