Carla Zampatti – Tribute The vivid conversation I had with Carla about colour as part of the judging process for the EY Entrepreneur of the Year will always stay with me. It was 2011, I was 10 years into my RedBalloon entrepreneurial journey and whilst the other...
My to-do list for retailers No business owner can take a set and forget mindset; nothing is slowing down and putting your head in the sand is not an option. Technology, media trends, audiences, compliance and opportunities for your business; online retail is like any...
Blocking Australian customers from Amazon? Will David have any chance at all in this battle for customers? I would like to believe so. I ask myself the question why other US retailers have tackled the new Australian GST laws differently, when Amazon has chosen to...
The instant gratification of Afterpay The instant gratification offered by payment gateways like Afterpay is the stuff of retail dreams. More than a payment method, it’s a way of delivering audiences, where the last piece of the retail puzzle has become a customer’s...
Big Australia — Big Opportunity The Australian population has grown by 400,000 in the last 12 months and is likely to reach 25 million sometime this year. As I watched the Four Corners episode on Big Australia, whilst I felt a little ‘cramped’, I also felt that this...
It’s not all gloom and doom in retail I have attended a number of retailer conferences this year; looking for where the opportunity lies, what success look likes and learning from others. As US online purchasers hit 14% of all retail transactions (and it is expected...
Retail has changed forever — we must adapt Retail will never be the same and we need to get used to it. I have attended two retail transformation conferences in the last few weeks and the message is clear: retail IS disrupted. This is not a downturn. Forever the...
Retail in 2018 is challenging… what are we doing about it? Retail in Australia (and everywhere else) is facing it’s most challenging year, ever… the question is: what are we going to do? I recently read a piece written by Scott Galloway about the rise of...