Tag Archives: Business Leadership

The Power of Appreciation

Yesterday I was asked to speak spontaneously to the RedBallooners at our company wide meeting. As I stood in front of what appeared like a massive group of people…. I felt a wave of deep gratitude. Not just for those who were present – but all the past team members too. I thanked all of the past employees too – for their contribution – not only the amazing one’s, but also those who had been challenging and perhaps troublesome. Because…

One word on happiness.

Today is International Day of Happiness – 20 March every year is set aside to focus on the human emotion of happiness. Governments, industry and education facilities all know that happy people are more able to be creative and far more productive. So they have given ‘Happiness’ it’s own day of celebration. Given that I am fundamentally curious and have been exploring vast reams of research on happiness for many years, I have learned much. Firstly happiness is only one…

Our path to RedBalloon may differ but our purpose aligns.

As I look around the office at RedBalloon I note that we are ready waiting for the Christmas rush to begin in earnest. We have had many new RedBallooners join us recently as we continue to grow significantly. I understand that there have now been 214 RedBallooners in our 12 year history – walk through our doors, they have added his or her talents to achieving our  purpose, some have gone on to other great adventures – but there are…

The more you persist the more I’ll resist – Inspirational

Tell me I “cannot” do, be or have something – and that is the surest way to inspire me into action as I recently shared with the LinkedIn influencer program. What inspires me is simply when the ‘impossible becomes possible’ – to tackle a problem and never give up, no matter how challenging. The pet name my peers gave me at university was ‘Num’ – because it rhymed with dumb… I had an idea that I was not the smartest…

Nine life lessons distilled from 770 blog posts

I was recently asked as part of an awards process to outline the lessons I have learned from starting my own business in 2001. I then referred to my blog to find out that of the 770 blog posts I have written – 164 of the posts have been dedicated to ‘Lessons Learned’. These are my own originals – but I add  four from the famous below. Then I set about trying to summarize, and I thought there might be…

Put a smile on your dial and feel the difference

I was asked by the editors of LinkedIn “What do you always carry with you” – and whilst I might have been tempted to write about an electronic device… the thing that I have always carried with me, and I continue to keep with me is my ‘smile’. Here’s a game, a simple one, that you can play right now. Smile! Simply turn your lips upwards… You might think of something pleasant at the same time to make the game…

Five strategies on Money and Happiness.

Last weekend RedBallooners were invited to our end of financial year celebration and kick off meeting in Port Douglas. When asked by friends “What was it like?” The only answer I had was – ‘joyous’. The excitement was palpable as soon as we met early on Friday morning. The laughter infectious, the camaraderie obvious – the sense of connection was clear. This sense of team does not happen by accident – we work hard together, we push the boundaries – set…

Up, up and away – Melbourne Weekly Review

It is not often that I add to my own blog something that has been written about me – this article written by Peter Wilmoth and appeared with a cover shot throughout Melbourne last week. I thought it might give a broader perspective to you about my life…. Up, up and away. If any of the more than 1000 operators who provide experiences for “experience retailer” RedBalloon happen to notice an elegant woman abseiling down a cliff or doing some…

Three Leadership Fundamentals

On the front page of the Australian Financial Review yesterday an article appeared ‘introducing’ us to one of the senior ministers in Rudd’s new government. Most of his cabinet has no ministerial experience – and it made me wonder what type of leaders they will make. Will they inspire the Australian people, unite us to a cause – grow our economy.? You’ve heard the term ‘a born leader’? Whilst leadership skills can be innate, there are skills and attributes that…

eNPS and a Best Place to Work

I have just returned from a wonderful celebration of BRWs Best Places to Work with my fellow RedBallooners. We were most delighted to have made the list for the fifth year in a row as well as being in the top 10 (#8). The employee experience journey at RedBalloon is far from static – it has evolved and expanded each year. The leadership cohort are completely committed to the journey – knowing that it is not one single activity that…