I was recently with a group of start up businesses; this small group of founders was excitedly debating the best way to promote their businesses using social media. Each was bemoaning that they were not getting much traction on their twitter and Facebook page… and one was asking me if it was ‘worthwhile’ to start a blog. Here’s the thing: Only blog, tweet and FaceBook if you have something worth saying that might be of interest and value to someone…
Tag Archives: Business Leadership
Coming up this week 12 Mar 2012
It was great to be on my feet last week, a busy week of International Womens Day events – sharing the RedBalloon journey and the things we have learned. A highlight was attending this years Veuve Clicquot Business Woman of the Year event. A massive congratulation to Maryanne Shearer, founder of T2 as this years winner. I have always enjoyed the experience of entering one of her stores and discovering new tastes and delights. In addition the final touches are…
Back to basics for Mr Harvey.
I’m not one to throw stones at other people’s business leadership – but something has been churning around in my belly all week since I read that Gerry Harvey has reduced his online forecasts. As I began to write this post I received a good overview from Business Spectator on it’s thoughts on the large retailers and the online space. The thing that I find concerning about Mr Harvey’s approach to online – is simply his inconsistency. I would be…
Leaders come in all forms
On Monday I had the fortune of participating in the Growth Faculties Leadership Summit. Six leaders, with different styles and methods took to the stage to share what they had learned about leadership. Martha Stewart at 70, gave an energetic and passionate insight into her life and the creation of her personal brand. She did speak of how her role now is about rebuilding the business after the decline following her incarceration. Though she believes that her brand remains what…
PR is everything to leadership: Purpose and Responsibility
I’m regularly asked about leadership and I have my views about it – things that I have learned from trial and error (and there have been many errors over the years) – but I was delighted to attend a PwC event which hosted Dr Fred Kofman author of ‘Conscious Business’ this week. Kofman’s basic premise is two fold: Firstly that great leader’s take responsibility for their actions, as well as how they choose to react to any situation that presents…
Coming up this week 21 November 2011
Last week was about as big as they get. In addition to the three awards received by RedBalloon last week, I was also a judge in the National Telstra Business Womens awards. Actually weeks don’t get much bigger than last week. What started as a normal week of one on one’s and coaching with some of the newer team members in Sydney… ended up quite differently. On Wednesday I did one of our less known experiences – which is the…
Three Wins for RedBalloon.
RedBalloon has had a wonderful week of celebration by winning three prestigious awards. Whilst there are many businesses far larger than us, doing amazing things – it is such an honor to be on the same stage as those businesses. Could small be the new big? What could large businesses learn from us about absolute commitment to the employee experience – and as a result the customer experience. How wonderful to be recognized in this way. Last night I had…
Yoooo hooo… is anybody listening?
As I sat in the back of a taxi rushing from one appointment to another this week… quick to check my phone for messages as soon as I jumped in the cab, the taxi driver asked “And how’s your day going?” I stopped and chatted and found out what he thought of the troubles with the unions and Qantas. The taxi driver lamented that most people were to busy on their mobile phones to chat any more. As I said…
Six Traits of Champion Entrepreneurs
Jack Cowen started his presentation at the EY Entrepreneurs workshop with a quote “An entrepreneur needs to be a cross between a microbiologist and an astronomer.” He believes that true entrepreneurs are special in that they can be both detailed and visionary. He was a judge in the EY Global Entrepreneur of the year program in Monte Carlo for 2010. It was a delight to have him in the room sharing his insights – not just from his own amazing…
Coming up this week 24 October 2011
Cup Day is close, which means Christmas is upon us in a retail sense… this will be my eleventh Christmas at RedBalloon. And we are looking to recruit a Customer Experience manager to support with this very hectic time at RedBalloon (so if you know anyone please introduce them to us). Otherwise you might well get me on the phones – which would be fun … in fact maybe I could do that… but we need someone to manage me……
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
