Tag Archives: Business Growth

Questions…

Recently Business Chicks posted on its FaceBook page an open invitation 'what would you ask an entrepreneur if you had the chance?' Well that is para phrasing really... but I thought I would tak on answer the questions posed. Q: Sarah Louise What is the one piece of advice you were given as you were [...]
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Coming up this week.

I had a great time at the Business Chicks lunch this week.  The photo is of Janine Allis, myself, Kristina Karlson (Congratulations on her EY Entrepreneur of the Year Southern Region win) and Natalie Bloom – who popped in to support the conversation. One of the questions from the audience was on mentoring - and [...]
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Grow!

Each trimester at RedBalloon we galvanize the plan by announcing a theme. The theme is always based on what is the most critical thing for the business to achieve right now! Last trimester the whole company got behind a ‘Red Dawn’ theme. Everyone chipped in as we launched the new version of the website. Some [...]
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Where is Naomi… this week

Speaking with my new RedBalloon colleague Philippa Lowe this week, she has joined the business to support the communications efforts. She asked me the obvious question ”What do you do in a week?” I mentioned what I get up to and she responded “well if I’m interested in what you are doing other people might [...]
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One by One

One person at a time RedBalloon is changing gifting in Australia and New Zealand forever. It is a simple purpose that continues to drive me every day. I love knowing that people get to experience things that they have always wanted to do as a result of what our team does... and that a gift [...]
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Have Faith

I have trawled through online articles featuring best employers and companies with high engagement scores (I'm curious as to what others do of course) and I can’t help but notice the negative comments some attract along the lines of “it’s easy for you” from people all over the world. The truth is any organisation no [...]
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A crystal ball would be helpful

Hindsight versus foresight: When people ask me ‘have I got any regrets’, or ‘what would you do differently?’ I answer philosophically – we made a few mistakes – some very expensive ones, but we still had to try them – they were all part of the learning to discover what next. Without failures, of course [...]
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Curious about Strengths

Some years ago I had my Gallup Strengths done (see previous post) since then everyone who joins RedBalloon has also completed the review… it is fun and insightful and really helps us as a leadership team to understand how to best get our people in ‘flow’. It is not a recruitment tool.. because no strength [...]
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Excellent…

I’m very exciting that RedBalloon is recruiting for a new role, a Customer Excellence Manager.  We see it as the next big step in our growth and innovation story. To put it in context; I’ve always used the title Chief Experience Officer (in part because of what we sell) but more so because ‘I’m accountable [...]
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Four things to stop doing

The hardest thing for a CEO to know is; which of the many things we do – are the ones that really, in the long run add no value to the business? Another words 'where am I wasting my time and energy?'. The challenge is how to identify what I should I stop doing? I [...]
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