Tag Archives: Business Growth

The state of eCommerce in Australia

I attended a eBusiness round table this week… below is a list of things that I gleaned from the presentations LoSoMo = the trend towards Local Social and Mobile The internet represents a $50b contribution to GDP in Australia (the same size as iron ore exports. 36.7% of all music sales are now done online The Google campaign with MYOB ‘Getting Aussie Businesses Online’ was considered a success – now about 50% of all Australian small businesses have an internet…

Three Wins for RedBalloon.

RedBalloon has had a wonderful week of celebration by winning three prestigious awards. Whilst there are many businesses far larger than us, doing amazing things – it is such an honor to be on the same stage as those businesses. Could small be the new big? What could large businesses learn from us about absolute commitment to the employee experience – and as a result the customer experience. How wonderful to be recognized in this way. Last night I had…

Six Traits of Champion Entrepreneurs

Jack Cowen started his presentation at the EY Entrepreneurs workshop with a quote “An entrepreneur needs to be a cross between a microbiologist and an astronomer.” He believes that true entrepreneurs are special in that they can be both detailed and visionary. He was a judge in the EY Global Entrepreneur of the year program in Monte Carlo for 2010. It was a delight to have him in the room sharing his insights – not just from his own amazing…

Dancing in the conversation.

I don’t really like the word ‘networking’ – it implies something forced or not easy (I think the term should remain the domain of IT folks). I was recently at the EO conference in Amsterdam and one of my friends asked me if I was going to ‘network’ there – which made me cringe. I know people have said of me that “You’re a great ‘networker’!” I don’t necessarily think that I am, given that you will rarely see me…

Three online branding lessons

It seems that lately I am being approached by many people who are asking a similar question, “How did you do it?”.  Obviously I write this blog so that I can share what I have learned which also means that people can dip into what they think is relevant for them whenever they choose. My initial reaction when people ask “how did you do it?” Is that it wasn’t ‘I’ … it was ‘we’. I have been fortunate that I…

Lessons in mega growth from China

To achieve mega growth – you best have a plan… I am in Beijing this week for an educational event. It is great to see first hand what we hear so much about in the media in Australia. The last time I visited Beijing was in 1986, only a decade after the Cultural Revolution, when tourists used a different currency – and there was no hot showers. Where I am now almost unrecognizable as the Beijing I visited 25 years…

Coming up this week – 18 April 2011

I had fun last week – meeting the team at Kikki-K – sharing the RedBalloon growth story at their lunch and learn. What a fabulously committed team – it makes sense why the Kikki-K stores are such a fabulous retail experience. We continued our 1,000,000th customer celebrations with a big sale…. I think we were all surprised with the amount of phone calls the advertising campaign is generating and as a result we got in back log in our customer…

Four great business opportunities

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‘Sharing’ is the new business opportunity. People often ask me ‘what is the next big thing?’ Occasionally one get’s an insight into what the world ‘might be like’. Here are some things we know: There is an anti ‘stuff’ movement – not only can we not store everything we own (we live in smaller spaces in cities – and self storage is one of the fastest growing industries) but we are increasingly concerned about the cost to the planet of…

Coming up this week 14 Feb 2011

Today is Valentines Day!… A wonderfully busy day at RedBalloon with thousands of gifts being delivered to show people they are loved. In fact RedBalloon has also arranged many, many marriage proposals for today… in all sorts of exotic places. I wonder how many bosses will be showing how much they care for their team today? (There is a few love heart chocolates on the desks at RedBalloon this morning.)Interesting results from our survey on bosses showing their love. Also…

Some days things don’t go as planned – but you still need a plan

The majority of stock is held off site.

With natural disasters in every corner of the country – one can’t help but think of the impact to all those 1000s of businesses… Those who toiled for years – building their enterprise – to have it dashed from them… or maybe not completely but impacted none the less. Some years ago RedBalloon invested in a business continuity plan. The leadership team posed the question ‘what if this building was not here – could we still operate?’ We are an…