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I was asked these two challenging questions as part of the interview process for a publication  – After a little pondering – I explored the most painful… and thought I would share.
What one event in your past has shaped your present?
I have learned just as much from poor managers as I have from great ones. The reality is that there is gold in every experience we just need to have the clarity of mind and commitment to listen for it. I worked at Ansett during deregulation and the pilots dispute in the late 80s – it was tough times in aviation – but when I watched how senior leaders treated subordinates I was truly abhorred. I could not understand how a General Manager could walk through an airport without even looking at anyone in the eye. Business, after all is about building great relationships. People want to believe that they are part of something bigger than themselves – they need leaders that they can believe in. It was a wonderful lesson early in my career – even though it made me angry and disillusioned at the time – I committed to myself “when I’m running the show it will be different.”

Part of the RedBalloon journey – Version 4

If I knew then what I know now, I’d…

It might have been handy to know a little about the Internet, web development and hosting before I launched a website in 2001. I just went into it completely blindly – believing those technical people both outsourced and later employees – each individual telling me ‘what was right’ for RedBalloon. And I naively believed them. It took many years before I was able to establish a group of ‘IT mentors’ that I could bounce ideas off – to validate what I was being told. It has been a painful and expensive journey to build an enterprise level website, and the team to deliver it.
No pain no gain they say – and now we have had a stable, productive and committed team for some years. The difference is immense.

Grow & Scale Your Business by Naomi Simson

Tell Naomi a little bit about your business by completing the questions below. (It will take less than 60 seconds)

Answering your #1 Biggest Business Challenge question tip: 

Go beyond just saying "Poor Cashflow" or "Unreliable Team". 

Instead, give Naomi details & specifics on how this is currently your #1 Biggest Business Challenge. 

I.e. "Every month I'm struggling to pay my bills on time because there just isn't consistent cash flow coming into the business. I've tried sticking to budgets in the past & pay myself less to keep some extra funds aside for emergencies, but still every month there seems to be another financial fire to be put out. I don't know what to do about it, so I'm just grinding it out."


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