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What a delight it has been – being on the phones, talking to hundreds of customers, answering many many emails in the weeks running up to Christmas. The things you learn.

At Christmas it is all hands on deck… watching everyone here from our HR Leader (employee experience manager) to the marketing manager get involved with customers is the most rewarding experience. Each of us seeing first hand the delight given when someone discovers the exactly perfect gift for someone. We have in the past weeks delivered 47862 gifts – now, of course, we would love to make that 50,000 and we do keep delivering even on Christmas day – so we are not finished yet.

To watch everyone pull together…this is my eighth Christmas at RedBalloon and I am so pleased to see that retails sales are strong… in fact up 41% on last year.

Thanks for your love and support throughout the year… I will be having a break with the family on a boat somewhere far away from an internet connection… see you in 2009.

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  • Each year I look at what it is I want to achieve. And how I want to contribute. I also build new messages and insights for my keynotes. One topic I’m considering is Influence... how to impact others. This will incorporate personal leadership, but it is far more shifting viewpoints and aligning people.  This is what I’m working on at the moment.  What are you planning for 2018?
  • Looking good team! #BRG #kickoff
  • Oh it’s all about #BRG and 2018 for the next few days ❤️ Love to plan 💙Love to dream @redballoon @getredii @davidchristopheranderson @wrappedbyredballoon
  • Loveit @redballoon and this is what we do for our day job!
  • This means I’m back in the office today 💙 but looking at the #barrierreef from the sky gives a different perspective. That’s what I plan to bring to The Big Red Group team this year! #BRG


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