What a delight it has been – being on the phones, talking to hundreds of customers, answering many many emails in the weeks running up to Christmas. The things you learn.
At Christmas it is all hands on deck… watching everyone here from our HR Leader (employee experience manager) to the marketing manager get involved with customers is the most rewarding experience. Each of us seeing first hand the delight given when someone discovers the exactly perfect gift for someone. We have in the past weeks delivered 47862 gifts – now, of course, we would love to make that 50,000 and we do keep delivering even on Christmas day – so we are not finished yet.
To watch everyone pull together…this is my eighth Christmas at RedBalloon and I am so pleased to see that retails sales are strong… in fact up 41% on last year.
Thanks for your love and support throughout the year… I will be having a break with the family on a boat somewhere far away from an internet connection… see you in 2009.

Grow & Scale Your Business by Naomi Simson

Tell Naomi a little bit about your business by completing the questions below. (It will take less than 60 seconds)

Answering your #1 Biggest Business Challenge question tip: 

Go beyond just saying "Poor Cashflow" or "Unreliable Team". 

Instead, give Naomi details & specifics on how this is currently your #1 Biggest Business Challenge. 

I.e. "Every month I'm struggling to pay my bills on time because there just isn't consistent cash flow coming into the business. I've tried sticking to budgets in the past & pay myself less to keep some extra funds aside for emergencies, but still every month there seems to be another financial fire to be put out. I don't know what to do about it, so I'm just grinding it out."


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