Marcus Buckingham author “Now discover your strengths” came to town this week.. and it was great to hear from the source. If you are a regular reader you will know that we use strengths tool at RedBalloon.
Here is some of what I got from the session:
“All cultures are local – no matter how large or small the organisation in how many locations, this is because culture is a result of individual management styles.”
“People quit bosses.”
“Being a manager is all these things (in no particular order): wisdom, vision, honesty, challenging, caring, trusting, creative, a barometer, motivating, encouraging, determined, inspirational, loyal, belief, values-driven, proud, accountable, reliable, ROI focussed, experienced, enthusiastic, and truthful. So it is pretty hard to be a perfect manager – yet there are great managers who are only some of these things… and people resign their bosses.” It is nearly impossible to be all things all the time. There is one question above all else that drives engagement and culture.
“At work do you have the opportunity to do what you do best every day?”
Then the next most important questions are:
“Do I know what is expected of me at work?”
“Do the people at work have shared values?”

So what percentage of the day do you spend using your strengths (doing what you are good at)?
Hence rather than “People are our greatest asset”… “Our people’s strengths are our greatest asset.” After all, people can be actively disengaged with their organisation which means they are deliberately working against what their colleagues achieve.
Here’s the kick, apparently only 8% of Australians spend the majority (75%) of the day playing to their strengths. No wonder we are the second least engaged workforce on the planet (after the French).
At the end of the event, I called on my strengths, woo, input, positivity, connection and self-assurance to meet Marcus. I introduced him to our recent appointment Employee Experience Manager. I understand he will be back in Australia, and given that ’employees are the new customers’ it is well worth seeing him in person.

Grow & Scale Your Business by Naomi Simson

Tell Naomi a little bit about your business by completing the questions below. (It will take less than 60 seconds)

Answering your #1 Biggest Business Challenge question tip: 

Go beyond just saying "Poor Cashflow" or "Unreliable Team". 

Instead, give Naomi details & specifics on how this is currently your #1 Biggest Business Challenge. 

I.e. "Every month I'm struggling to pay my bills on time because there just isn't consistent cash flow coming into the business. I've tried sticking to budgets in the past & pay myself less to keep some extra funds aside for emergencies, but still every month there seems to be another financial fire to be put out. I don't know what to do about it, so I'm just grinding it out."


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