How To Build Trust

I have trawled through online articles featuring best employers and companies with high engagement scores. I’m curious as to what others do, of course, and I can’t help but notice the negative comments some attract along the lines of “it’s easy for you” from people all over the world. It makes me think about how to build trust.
The truth is any organisation no matter the number of people or the size of the budget can be a great place to work if they accept that what they need to have first is trust. Trust underpins the belief in the organisation’s purpose.
Trust is the foundation of a Great Place to Work; it stabilizes relationships when times are tough when important decisions need to be made and enable us to remain focused on the future.
Do you trust who you work for? Do you believe in what the business is doing and how it is run?
When employees trust leaders to make the right decisions and look out for their interests, then they gain respect for them too.  Here are some things that contribute to that trust:

  • When management recognises honest mistakes are part of doing business
  • When management authentically seeks and responds to suggestions and ideas.
  • When management shows a sincere interest in me as a person, not just an employee.
  • When managers show appreciation for good work and extra effort.
  • When we are given the resources and equipment to get our jobs done

Do you trust your colleagues?
Managers aren’t always the bad guys – the camaraderie between co-workers is equally important as trusting the boss.

  • Is there a sense of “family” or “team” feeling in your organisation
  • When people join the company they are made to feel welcome
  • People feel at home when they change jobs or units
  • There’s a sense of fun and celebration at times
  • Can you express yourself freely

Does the business trust you?
When we have trust we also to a certain extent predict what other people will do and what situations will occur. Does your business surround itself with employees it can trust? That it can count on. This is where a shared set of values are so important.
This is also about empowering employees to make decisions so they don’t have to ask or waste time decision making due to mistrusting one another and not wanting to take the blame.

Grow & Scale Your Business by Naomi Simson

Tell Naomi a little bit about your business by completing the questions below. (It will take less than 60 seconds)

Answering your #1 Biggest Business Challenge question tip: 

Go beyond just saying "Poor Cashflow" or "Unreliable Team". 

Instead, give Naomi details & specifics on how this is currently your #1 Biggest Business Challenge. 

I.e. "Every month I'm struggling to pay my bills on time because there just isn't consistent cash flow coming into the business. I've tried sticking to budgets in the past & pay myself less to keep some extra funds aside for emergencies, but still every month there seems to be another financial fire to be put out. I don't know what to do about it, so I'm just grinding it out."


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