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The end of financial year is fast approaching and like my colleagues I am focused on finishing this years plan; as well as creating the RedBalloon plan for 2013 and beyond.

This does not negate the fact that I still need to keep doing all the other things that I do. In the last few weeks I have been in Adelaide, Sydney and the Gold Coast for speaking engagements…  enjoying myself sharing what we have discovered about customer intimacy and the employee experience –including how the are intrinsically linked.

I have been to three educational / networking events; as well as lending my support to three of my ‘other’ activities, including the ‘Best Buddies’ board meeting, the ‘Sydney Sings’ Choir practice and attending a meeting with ‘Good Return’. I attended four dinners as well as did one radio interview called Women in Business. Some how I managed to squeeze in some customer visits in Melbourne, as well as see  a wonderful exhibition of Fred Williams work – at NGV Federation Square.

This week I must focus on finishing off my personal promises ie ‘KPIs’ as well as write some blogs on the events I have been attending. This has to happen between the back to back meetings at the office – before I switch to working remotely for a few weeks – as I travel to a conference overseas.

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