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Last week at RedBalloon we were full of the joys of Christmas. The IT team hosted our final company meeting of the year and were massively creative with their festive theme ; including beaming in their colleague Dave from Perth to have him appear in a cut out Santa via Facetime – (I guess you had to be there).
As part of the planning process and moving my role to be Founding Director I needed to update my job description in line with our new format. This is the job description I came up with:

  • Vision, values, alignment
  • Strategy development and direction
  • Spokesperson & Brand ambassador
  • Mentor & coach, role model and sounding board (for RedBallooners throughout the business) – accessible daily
  • Accountable for the brand experience – customer, employee and stakeholders  – accessible daily

I was sad to miss the launch of the book True Leadership by Lisa Rubenstein… the week got a way from me.
Though I did attend the Dell Women’s Entrepreneurship evening on Tuesday as well as attend the wonderful drinks function at the home of the founder of Anywhere Travel in Vaucluse (very special to be in someone’s home for a business event).
Thursday I delighted in sharing lunch at Fratelli Fresh in Bridge Street with many of the regulars of Kochies Business Builders TV program. I really enjoyed the vivid debate on many topics from retailers to interest rates.
And in between all that I was with customers both in email and on phones supporting our customer experience effort at this busy time. (So excited that we added close to 25,000 to our BHAG last week alone… YAY!)
This week
Monday: Lunch with Matha Stewart and Dinner with George Clooney… not quite – but we will see how the day pans out at the Growth Faculty Leadership conference.
Tuesday:
Briefings for upcoming speaking engagements
Wednesday:
Premier for the Mission Impossible in Melbourne
Thursday:
Business Round Table in Melbourned
Friday:
Writing, (or Customer experience emails)
 
 
 
 
 
 

Grow & Scale Your Business by Naomi Simson

Tell Naomi a little bit about your business by completing the questions below. (It will take less than 60 seconds)

Answering your #1 Biggest Business Challenge question tip: 

Go beyond just saying "Poor Cashflow" or "Unreliable Team". 

Instead, give Naomi details & specifics on how this is currently your #1 Biggest Business Challenge. 

I.e. "Every month I'm struggling to pay my bills on time because there just isn't consistent cash flow coming into the business. I've tried sticking to budgets in the past & pay myself less to keep some extra funds aside for emergencies, but still every month there seems to be another financial fire to be put out. I don't know what to do about it, so I'm just grinding it out."

 

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