The Fourth Wave of the Industrial Revolution

The Fourth Wave of the Industrial Revolution

The Fourth Wave of the Industrial Revolution A few weeks ago in San Francisco, I attended Dreamforce — the annual Salesforce conference which not only launches it’s new technologies but challenges leadership and inspires conversation, including discussion about the...

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Artificial Intelligence should be embraced

Artificial Intelligence should be embraced

Artificial Intelligence Advertising When I started RedBalloon in 2001 it cost roughly five cents to find a customer and now, across the board in the businesses I deal with and see, it is costing businesses upwards of $20 to source that same customer — an unsustainable...

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