Nine Steps to getting a commercial return on innovation.

Nine Steps to getting a commercial return on innovation.

Since winning the National Telstra Business Women’s Award – Innovation, in December, I have been asked by a number of people about what innovation means to RedBalloon. Also what sort of innovation program we have in place. People define innovation differently....

Read More

Mountains out of mole hills

Mountains out of mole hills

“Sometimes the situation is only a problem because it is looked at in a certain way. Looked at in another way, the right course of action may be so obvious that the problem no longer exists.” Edward de Bono When I read this – I started looking at some of...

Read More

What we get up to…

What we get up to…

What a fantastic team… call numbers are up 74% on last year and still the customer contact team (known as the Pleasure Relations team – because they make sure our customers are having a good time on the phone and by email) kept a record. This team had a...

Read More

History
  • 2018 (61)
  • 2017 (91)
  • 2016 (74)
  • 2015 (85)
  • 2014 (69)
  • 2013 (60)
  • 2012 (101)
  • 2011 (103)
  • 2010 (55)
  • 2009 (78)
  • 2008 (94)
  • 2007 (99)
  • 2006 (100)