Embarrassing business moment…mistakes really

Embarrassing business moment…mistakes really

Tell us about your embarrassing business moment Of course, no one wants to have an embarrassing business moment. Before we launched RedBalloon in 2001 we had a monumental stuff up with a test email newsletter going out to our prospective customers without approval by...

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Fun at Work – Playing outrageously

Fun at Work – Playing outrageously

I say it is absolutely okay to have fun at work, in fact, why not play outrageously “Far better to dare mighty things, to win glorious triumphs, even though checkered by failure, than to take rank with those poor spirits who neither enjoy much nor suffer much,...

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So, what does a Chief Experience Officer do?

So, what does a Chief Experience Officer do?

The job description for a Chief Experience Officer The question I get asked the most is – what is my favourite experience – or the best experience I have ever been on. Well as you can imagine with 3000 RedBalloon experiences to choose from there have been...

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