Employee Feedback

Employee Feedback

Employee Feedback can be confronting What I didn’t know…. One of the greatest challenges faced by us as individuals, team players, employees or leaders is that it is very difficult for us to get perspective. That is ‘we don’t know what we don’t know’ and we don’t even know how to see what we need […]

When Small is Big.

When Small is Big.

When Small is Big – Agility When you’re in small business you may pretend to be bigger than you really are. (Giving people big titles is an example). When Small is Big is when you can respond quickly. But when you’re in big business you often pretend to be small, agile, innovative and entrepreneurial. I […]

Embarrassing Business moment

Embarrassing business moment…mistakes really

Tell us about your embarrassing business moment Of course, no one wants to have an embarrassing business moment. Before we launched RedBalloon in 2001 we had a monumental stuff up with a test email newsletter going out to our prospective customers without approval by an external supplier. Today we have had another huge nightmare – […]