RedBalloon was acknowledged by Hewitt as one of only five employers to be accredited best places to work in 2009 – I have had interesting discussions with the people from Hewitt. They have shared much of the research outcomes with us. I like hearing about the theory about why we have achieved such a high engagement score. The reality is we tried a lot of things – some worked some did not. We have made mistakes on this journey for…
Tag Archives: Recognition and Acknowledgement
Better out than in.
I was chatting with a friend this morning who said that he had three of his team resign in the last week. He asked ‘That’s not good is it?’ On the surface we look at the cost of replacing them and all the history and experience that they depart with, and of course we say – ‘you’re right, this is not good’. The first question I asked was ‘are they avoidable or unavoidable leavers?’ ‘What do you mean by that?’…
3 ideas to reduce employee Christmas disconnect
I’m wishing I had a dollar for every time someone told me they had had a tough year this year. ‘So glad to see the back on 2009’. People are saying that they have worked harder than they have in years yet ‘Christmas bonuses are long since a thing of the past, and salary reviews for next year are not yet certain’. So the question I have been putting to business owners and leaders is ‘how are you making your…
Employer Worst Gifts ever
Given that Christmas is fast approaching.. most businesses have organized what they are giving their people now, but sometimes I shake my head in disbelief as people share with me how thoughtless or simply dumb some employers are about giving a gift. People have worked harder this year than they have in years – and for most there will be no Christmas bonus. So a well thought out gift will make the difference. Recently we surveyed 3000 employees about the…
Defining Employee Engagement
It all depends on how you view the world… at least we know where getting somewhere when the conversation becomes mainstream. Love it.
Managers are driving employees away
I was just listening to an interview with Aubrey Daniels who was commenting on Daniel Pinks TED presentation He says that human nature has not changed for 1000s of years. A few weeks ago we received the survey results back. More than 3000 people gave us feedback on the current state of Reward and Recognition in businesses in Australia and New Zealand. The basic premise – ‘Managers are driving employees away’. 70% of an employees engagement is determined by their…
Nice breeds nice- please don’t bully me.
I was just chatting to our Pleasure Relations Team…. Some organizations might refer to them as a contact centre or customer team. We named the team after what they do in supporting the brand experience. It is there job to ‘give people a good time.’ That is there role in the RedBalloon experience. [One of my colleagues, joined us straight from school and after a year or so in the production team was promoted to join the Pleasure Relations team…
RedBalloon named in National Innovation Award….
That head line sounds like a press release if you ask me…. but I can’t help myself I on behalf of the RedBalloon team was so truly honoured on Tuesday night to be the named the National winner of the Telstra Business Womens Awards – Innovation – 2008 It was a in fact a festival to celebrate so many amazing women – all who have great stories. There was a common theme of passion, persistence and support. We had much…
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
