Tag Archives: Recognition and Acknowledgement

Turning the performance review on its head

When you hear the term ‘performance review,’ what is your immediate reaction: relish or dread? Is it something that needs to be endured or an exciting opportunity to learn, grow and develop? What if there was a way that you could completely flip the performance experience? Being curious as I am (and experiencing much pain as both a manager and an employee of the performance process) I thought there must be a better way, where everyone is left seeing opportunity…

Who to hire into your start up – is a big decision.

I recently spoke to The Start Society in it’s iCentral.co space for tech startups in Sydney, and one of the questions I was thrown was: “When you are looking to hire people in your business, how do you do it effectively?” My answer was very straightforward: “I hire adults. I hire people who share my values, my passion — and most importantly are aligned to my purpose — but I don’t want people just like me.” I need to know…

I got control by giving up control – peer to peer leadership

People often ask “Did you ever imagine RedBalloon would become what it is today?”  In all truthfulness, not really…. but I do remember that it is a long time since RedBalloon was a startup. Back in 2001 there was no such thing as social media; digital photography was rare; no smart phones; the tech industry looked vastly different than it does now… there was no TechCrunch (we had computer daily which would fax it’s daily roundup – but I digress)……

The state of Small Business – It’s a team game

Small businesses are essential to economies around the globe; we the little guys – serve our local communities, we too can serve the world because we can access customers anywhere. I find myself in a fortunate position almost as a spokesperson on behalf of small business because of my role on TENs Shark Tank Australia. In Australia small businesses (turning over less than $2million) represent 96% of all business and employ 63% – almost two thirds – of the working population,…

RedBalloon turns ‘Blu’ for a day

Here is an international success story… which is humbling – and has left all RedBallooners quite ‘Blu’. I post this here to answer a question I had today in my session at EY. What does WorldBlu or a democratic business look like? Way back in 2001 when RedBalloon was founded, I had so many hopes and dreams for what the business could be. I wanted to change gifting in Australia forever and to encourage ‘good times’ over more ‘stuff’. After…

10 steps to building the best employee recognition program

Screen Shot 2015-05-13 at 7.46.35 pm

I find myself in a fortunate position of regularly being able to speak to audiences about my passions and sense of purpose. And as I shared today with the Chartered Accountants Business Forum, that a considerable part of why I do what I do is about promoting people’s well being at work. I explained about my commitment to great work places and that recognition was a key part of that… For those who did attend the session today I did…

Love them or they will leave you

It was great to have a $2 million pitch on TEN’s Shark Tank a few weeks ago. It was a business with a track record, a solid customer base and a clear vision for growth. Not to mention Stan Kruss, the founder, was an extremely polished presenter. When Andrew Banks asked Stan, “How would your people describe you?” Stan looked a little surprised at the question. Eventually he responded with, “loyal”. When Andrew asked him how long his closest leaders…

“I stand here asking for your help please..”

Recently, I wrote about my experience on Shark Tank, and reminiscing with the other sharks about our early days in business. When we all start out, the things we learn most from is our mistakes – some more expensive than others. Some of the contestants on Shark Tank were new to business. They had great ideas and amazing passion, but I could tell they hadn’t considered what type of challenges they would face as a business owner. Some of them…

Goldfish don’t have smartphones

According to the National Center for Biotechnology Information, at the U.S. National Library of Medicine, the average attention span of a human being has dropped from 12 seconds in 2000 to 8 seconds in 2013. A goldfish has the attention span of 9 seconds. The big question is what can you do to arrest this. We used to think that email interrupted our concentration – our ‘smart’ devices are driving our behaviors. Information at our finger tips – and we…

Longing to Belong

At the very core of our being – we want to feel connected to something bigger than ourselves. Maslow’s hierarchy of needs speaks to self-esteem and respect – and respect is very much about being in a place where you can be yourself. When I left corporate life and started my own business I wanted to build a business ‘where I wanted to work’… I wanted to be myself, be respected for my contribution and more than anything I wanted…