Tag Archives: Managers at work

Communication about Bad Apples

Bad Apples can still do damage even after they have left the organization. Cleaning up the damage and rebuilding culture will take consistent and considered effort.  My previous post 'Bad Apples' raised the question of authentic communication to the rest of the business - to ensure that culture is not impacted. At RedBalloon being completely [...]
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Bad Apple

In the last few posts I have been talking about what it takes to be a Great Place to Work. It’s all about trust and purpose. One of the questions I had recently at a speaking engagement is very relevant ‘What if you have a rotten apple inside your organization– someone who is not just [...]
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Have Faith

I have trawled through online articles featuring best employers and companies with high engagement scores (I'm curious as to what others do of course) and I can’t help but notice the negative comments some attract along the lines of “it’s easy for you” from people all over the world. The truth is any organisation no [...]
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Balancing Balance..

Nigel Marsh has a simple story to tell - which vividly illustrates - "if it's meant to be it's up to me". We are the architects of our own future - responsible for our own happiness. One question that keeps bothering me during these discussions about paid parental leave... is this the right question we [...]
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Curious about Strengths

Some years ago I had my Gallup Strengths done (see previous post) since then everyone who joins RedBalloon has also completed the review… it is fun and insightful and really helps us as a leadership team to understand how to best get our people in ‘flow’. It is not a recruitment tool.. because no strength [...]
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Icing on mud pie 2

I cannot stand waste. And this week the debate about how the government is spending $38million on selling (advertising) a tax package has really made me mad! What a waste! (Not for the agency, or media who are the recipient of the funds) But as a marketer I know you cannot spend yourself into having [...]
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Excellent…

I’m very exciting that RedBalloon is recruiting for a new role, a Customer Excellence Manager.  We see it as the next big step in our growth and innovation story. To put it in context; I’ve always used the title Chief Experience Officer (in part because of what we sell) but more so because ‘I’m accountable [...]
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Conflict is not all bad.

People sometimes think that being a part of a best place to work means that it is party time all the time. That’s not the case. Sure we work hard and play hard, but really what we do is challenge each other to greatness. We know that to be challenged can also be truly rewarding. [...]
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I have a ‘stimulus-response’ addiction… you might too

Andrew May poses the question ‘What does the perfect week look like?’. Is it an 8 day week, if you had an extra day what would you do with it?  Apparently 63% of Australian workers are sleep deprived... (not me since I got my new sleep cycle app for my iphone). It is much harder [...]
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3 ideas to reduce employee Christmas disconnect

I'm wishing I had a dollar for every time someone told me they had had a tough year this year.  ‘So glad to see the back on 2009’. People are saying that they have worked harder than they have in years yet ‘Christmas bonuses are long since a thing of the past, and salary reviews [...]
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