Category Archives: Secret Millionaire

The final Secret Millionaire Chapter

Rod Kelly at 139 club - reviewing the art project

Rod Kelly at 139 club - reviewing the art project

I was asked last night after the airing of the program - 'Did you enjoy the experience?' 'Enjoy' no, did I find it challenging, confronting, and rewarding - absolutely.

I am not an actor, or in the entertainment industry. I have had little to do with television. I did the program on the premise that it was a documentary on volunteering. I did not know where I was going, who I would meet, nor how I would get on. But yes, it was an experience of a life time. I was touched moved and inspired by so many people I met. Humbled by what volunteers contribute throughout Australia. My life is now different, I see things in a different light.

I met many people, not all of which were part of the final story. Every person I met added to the experience and the insight I now have, and will continue to share what I have learned with others.

The personal challenge of course was, 'how much and to whom.? There were so very many people each with an equally worthy story.

I chose a mini van for the CCS, it assists all the families both present and future - it was fun to work with them to get the right van at the right price... I'm in touch with Bill, and have been back to visit, have assisted with a big fund raiser in Toowoomba and we have become good friends. Andrew and I email back and forth - he gives me regular updates on Maddy. Maddy's sister is due in just a few weeks and she is very excited. My daughter and I will visit in a few weeks time.

I chose a trailer for the DSA, the old one has since been passed to another club (yeah twice the benefit). Craig tells me it saves at least 3 person hours every meet so they can spend more time surfing and less putting chairs together. Craig and I have good long chats - with his ideas on the DSA and the possibilities for the organization. And I (and RedBalloon) look forward to our ongoing support being volunteers but also in its fund raising.

Steve and I email back and forth, we have vivid debates about life and the universe, I'm excited by his surf wear project and will continue to assist as he brings his product to market.

I chose to invest in an art program at 139 Club, it is about community and bringing people together. About expression and creativity. A mural has been painted, many artworks produced - and we have the art auction (in case you would like to come an purchase some art) on 13 November at the club, with the new catering service which is now off the ground - all of which will provide more income for the club. Rod and I email and talk on the phone, whilst not a mentor I am definitely a sounding board to assist with these new entrepreneurial endeavors.

And Judy, she delights at her new fridge, washer, dryer, wardrobe, computer and the other things she wanted. She tells me she will write a book when she is feeling just a bit better - I've sat with her in the Oncology Ward where we had time for her to recount her story - it will make a great book one day.

The money was given with love. But money can be divisive - why did you choose them and not the others, or why that amount?  There is no 'right' in this - I just did my best, what I could see would make a difference, but more than any of that they know that I give my love, friendship and ongoing support.

My life in Sydney has changed too. Peter (my husband)  got to know the folks at the Wayside Chapel supporting the homeless. I have created the 'We care' program at RedBalloon and now donate my speaking fees - to enable my colleagues to experience volunteering, already working with the Wayside Chapel hosting lunches for the homeless, working with Best Buddies - and we are looking forward to the big Sydney meet of the DSA.

Thank you for all the lovely emails, tweets and messages. But it is not 'me' it is 'we'. Each of us can make a difference to others.

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Secret Millionaire Chapter 14

NaomiSimsonFinal My life as an undercover volunteer

Secret Millionaire '“ Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson


To wake knowing that today would be a significant day in my life, one that I would never forget. There are only a handful of days in one's life like it. I consider myself to be a person who doesn't really get ruffled. I'm quite controlled and measured. I rarely get flustered or nervous. I've not slept well, too much to think about. I'm out of my comfort zone. I have no idea how today is going to go.

I'm enjoying the experience of being excited but concerned. There are butterflies in my stomach. Today I will go back and visit each of the organisations of I have chosen to give money to. I'm curious about how the day will pan out. To say 'I'm a millionaire' might sound so pretentious - it's so un-Australian to big note yourself. We've worked hard and we've been lucky, but Pete and I have had tough financial times too, especially when we were first married and the first three or four years of the business things were pretty tight. What about our friends and family watching would they say'¦ 'ooh lah dee dah so you think you are a millionaire now?'

I need to not think about all this, I've got to focus on who I will visit. I have my last bowl of yogurt, nuts and apple. Tidy my room at the green Hilton. I'm looking forward to seeing my family at the end of the day. I can count the hours now. I imagine that first hug from my children. I hope that they are coming to the airport. I know they will talk on top of each other with all their news. I have missed them.

Time to turn back into me. I'm glad to not be wearing the same jeans and black tops - that I have for 10 days. It feels fantastic to have my hair blow dried. I wonder if my friend Judy from 139 Club ever has the luxury of having her hair done, and with her impending Chemo it will be a long time anyway.

The last 10 days experience I realise will effect me always. It will put so many of the aspects of my life in context.

It is time for me to dress into my red business suit, I look in the mirror, I have clearly lost weight 'in this Urban Hostage' program.  I have played by the rules, lived on $20 per day.

I will be glad to leave this life behind. Given that years ago I back packed through Asia, I have stayed in some dodgy places. More recently I have been on many camping trips with the family '“ and this motel is better than many of the camping grounds I stayed in.

I prepare carefully for what I am going to say. The words go round and round in my head. 'how will I come across? I'm getting more nervous as time passes. I have written all the cheques out. I have them tucked neatly in a red notebook. I know I must speak slowly; I want to clearly thank them for the experience and insight they gave me. I must reveal that I am not just a mother but also an entrepreneur and then pass the cheque to them and explain the purpose of the donation.

I set off on the long trip to Brisbane. All the work, energy and effort that has gone into the program - but I'm on my own. I coach myself 'If it's meant to be it's up to me.'

I'm nervous as I wait to go in'¦ This whole 10 days has been all about this moment. The crews are in place, the producer has worked tirelessly to ensure every detail is taken care of. Now it is up to me - I'm on my own.

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Secret Millionaire Chapter 13

Steve Pickering of the Disabled Surfers Association

Steve Pickering of the Disabled Surfers Association

My life as an undercover volunteer

Secret Millionaire '“ Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson

I don't do a lot in the afternoon but think about the people I have met in the last week. There is so much that can be done. From all of them I have heard the difficulty that they have raising funds, but also the importance of community involvement. When the Disabled Surfers Assocating fund raise with raffles, more people hear about the work they do. And as a result they also get more volunteers.

I go to visit Steve today at his home.

Steve's house is in a southern suburb of Brisbane. It's a normal brick veneer home, owned by the department of housing and converted for use by people in a wheel chair. I see the surfboard in production in the kitchen, meet the flat mates dog '“ and learn more about Steve's colourful life before the accident. He has a carer who looks in on him, and a flat mate (with a dog). I can imagine that it could become very isolated.

Steve has much to share about his thoughts on life. He tells of his family leaving Stradbroke when he was four, of being hospitalized for many months for an unknown illness when he was fourteen, having his fishing trawler sink when he was 24, whilst he was at sea - and being rescued safely after 48 hours in the water. And then of slipping off the balcony at the age of 34, breaking his neck and having his carefree, outdoors life changed for ever. He laments he is not looking forward to turning 44... still five years away.

He says he misses just hanging out a laughing with his mates. He said 'I've done some pretty silly things in my time - and got out of them without a scratch. When I wasn't even horsing around - I just slipped and fell - and my life, and for those around me was changed for ever."

I'm fascinated by both the surf board he is building and the clothing line he would like to produce. Still very much in infancy.

It is getting late - and whilst we chat a length I am very aware of the logistics of getting myself back to the motel. But imagine if I was in a wheel chair - it would take a different level of courage to move around - or go any distance more than the immediate vicinity around your neighborhood.

I'm sad to say goodbye to Steve - we've had such a lively chat on the meaning of life. We determined it just 'is what it is'.

How is the best way to support the DSA, and the CSA and 139 and the others? I want to do more than just give them money. I want to give them something, which will assist in getting the community involved. I'm determine that I will find when the DSA Sydney events are on'¦ and offer my services, even if it is just running the barbeque.

It's a long night'¦I have to think things through. I'm pretty clear on the path I will take. I wonder how they will react.

Tomorrow I get to put my red suit on and become Naomi Simson again. I am beginning to feel very nervous. choices to make...

I think of the Frank Sinatra song '“ 'I'm gonna live all my days until I die'

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Secret Millionaire Chapter 12

DSA_NaomiSimson My life as an undercover volunteer

Secret Millionaire '“ Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson

Why am I so tired? Perhaps all this cloak and dagger is beginning to get to me. When I speak to people about myself, I just don't tell them everything. What I say is true, "I'm a Mum who's kids have got bigger and are at school so I have a bit more time on my hands and would like to volunteer.' We have been on the road for a week - it seems a lot longer than that.

Today I'll meet Steve Pickering '“ who slipped off a banister and became a quadriplegic in 2005. It took a while to sort out how to catch up with him.

It couldn't have been a better day, weather wise for surfing. I'm not that keen on water at the best of times, yet today I pulled on a rashy '“ ready to head out with a crew to support a disabled surfer. It takes a minimum of 6 volunteers  (up to 20) in the water to support a disabled surfer.

The president of the local chapter, Craig of the Disabled Surfers Association '“ DSA, is grumbling about how much time it takes to set up one of the special $4000 wheel chairs. He says 'If we had another trailer then we would be able to spend more time in the surf and less time 'frigging' around looking for bits to get these chairs back together '“ they could stay made up.'

I'm no use at all - these chairs clearly take expertise to put together, so I go off to meet some of the other volunteers and the participants. I meet the lovely Joshua who is blind, and has been on his first date last night. He has been surfing once before and he is excited to get back to the water.

I meet two young girls who explain they are from the local high school and they volunteered once as part of a school project '“ but because they enjoyed it so much they now come back of their own volition. The thing that I notice about these volunteers is that they are of all ages. It's pretty laid back. Lot's of expectant laughter as people look towards the surf. There are many guys who are clearly surfers. They love the surf and they donate their time so others can experience it.

I have often thought of running and staying fit as a chore, something that I have to do. In the moment that I meet Steve I finally understood that it is a privilege. I have been given a healthy body. The least I can do is look after it.

Steve belongs on a beach, he tells me that his first memories are of his early years on Stradbroke Island. 'Hanging on to my Dads leg as he fished of the beach'.

As we chat I learn so much about Steve's life, just to get out of bed in the morning, get showered, eat and all the things that take me about 15 minutes takes Steve 3 hours. He can never be anywhere early. To come to the DSA surfing event has taken an additional 2.5 hours on the train. So he left last night and stayed over night closer to the beach with a friend.

He tells me that the only time he feels free is when he is in the water. That everywhere else he has to be propped up. He looks forward to the DSA events immensely; he plans his life around the dates. He too volunteers his services and is part of the committee.

Steve explains how the DSA is the only place that does not 'categorize' disability. He said they are all so laid back, have a bit of a laugh'¦ and they just don't judge.

The sun is shining'¦ and the procession starts down to the surf. Three participants can surf at a time. Everyone is wearing different coloured rash shirts depending on their role. Yellow for participant, aqua for volunteer, Red for team leader, green for marshal etc.

We take an eight-year-old down syndrome girl into the waves first. We all squeal at the temperature. She has done it before, but the waves are a bit rougher today so she is quite nervous.

There are eight of us with her including her mum. We all laugh and giggle. This is truly a shared experience. When she catches a wave we all cheer as she (with a team leader on the back of the board) head to the beach.

There a rafts of people holding each of the boards'¦ then volunteers create a corridor so when the board takes off there is someone near by all the way to the shore.

I head over to assist in the group who is taking Steve out. I'm not much sure how much use I will be. I take the chair to shore'¦. Steve looks so happy in the water doing his impression of 'seaweed'. He wants to go out deeper. All the volunteers know him and are quite happy to oblige. I get totally dumped by a wave'¦. And am rolled to shore under water. From there I just take it all in. The laughter, the jokes, the sheer joy of the water is inspiring. This is one of the few moments where Steve is truly unconstrained.

As the surfers and volunteers head back up the beach, the barbeque comes out. Snags in bread'¦ nothing better. Everyone is sharing stories and recounting which wave dumped them. They begin to look forward to the next date.

I chat to Steve as he soaks up the sun. He shares more about his journey and ideas. He wants to start a clothing design label for people in wheelchairs. He is building a surf board so that he could surf on his own'¦ he has dreams, he has plans, he is determined and he will succeed.

It begins to rain. We have been so lucky with the weather. I ask Steve if I can see the board he's building. He invites me visit his home at some stage.

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Secret Millionaire Chapter 11

DSC01683 My life as an undercover volunteer

Secret Millionaire – Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson

Resilience and perseverance are both qualities that I understand. There have been times in the short eight year history of RedBalloon where I have felt that I am taking more steps backward than forward. Calamities that, at the time seemed insurmountable. I remember Tim Pethick (founder Nudie Juice) saying to me once that entrepreneurs are like clown punching bags - we take what ever punch is thrown and then we pop straight back up ready for a new day - ever postive. I asked him - 'what if I don't get up?' He replied 'well you wouldn't be an entrepreneur then.' My husband has often said 'if starting a business was easy - then everyone would do it.' But some how this is now in context, I have always had people around me to love and support me.

Failure destroys some people. Others rise from the ashes, only to come back stronger.

I've read about the Disabled Surfers Association - and they have a meet on the weekend. I've set it up so I can go down to the beach and volunteer. But I need some head space today. I have been living on $20 per day. I'm too fearful to leave my room after I get back in the evening (and I've got no where to go anyway). No TV or internet. I don't mind my own company, but a week of solitude is really beginning to take its toll. I miss my family. They're busy doing the things they do.  One of the concerns that I have is I have experienced so much and met so many different people – how can I share that with my family. I really would love my children particularly to have met the people I have I'm getting to know, but of course it would be different.

As a family we make donations, or help fund raise at schools there is so much more that we could do support others in the community.

RedBalloon has a program to assist Not-for-Profits with fund raising - there is a finite budget, but we do what we can by donating an experience voucher here and there.  The experience of volunteering is much different and one that I want to share.

Today is a day to ponder what I'm going to do. I go for a run – it is seems harder. I people watch – this area of the Gold Coast is such a melting pot. Very glitzy middle aged people, retirees, young hoods – and then there are the homeless.

I need to researching the cost of the things that might benefit the organizations I have visited so far. I want the funds to be sufficient to get the projects up and running and deliver a great result.

I'm back inside my tiny motel room by 6.00 it is dark outside.

I miss my family – what was I doing last Saturday night. Family laughs, a shared meal. I wonder what they are doing now. Life goes on without me, this is quite surreal – maybe there not there any more. How would it be if this was my new life and there was no going home next week?  What would I do?

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Secret Millionaire Chapter 10

IMG_7217 My life as an undercover volunteer

Secret Millionaire – Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson

I had determined to go back and check in on Maddison. She'd had her first (of twenty) radiation treatments. The Childrens Cancer Support Centre is having its monthly barbeque - I can help out with that. I arrive and finally get to meet Fran, Maddison's Mum. When I walk inside, the very tired Maddy is in a pusher, her wise eyes look over at me and the sparkle with delight when she sees my toe nails still covered in polish. I explain that because I've been working in a kitchen I had to take off the finger nail polish – but the toes I will take home and show my own daughter.

Andrew, Maddy's Dad explains the treatments of the last few days. And what is coming up for the next week. Appointment after appointment – here, there and everywhere. It is such a hard work even getting between hospitals.

I meet Bill the CCS CEO, an ex corporate guy who has been doing this for four years. He explains that there is nothing more rewarding than knowing that you helped a family keep their home [Caring for a child with cancer is a 24 hour job, there is often not even time to do the washing, a parent most often will leave their job and come to Brisbane – Motels are expensive and to live there for a year not practical – if it was not for the free accommodation then they could literally be destitute.]

Parents have no life, and having a sibling at the facility is very difficult. The people who are here are from all parts of Queensland and northern NSW. Many leave the siblings at home – with a grandparent, or one parent will stay at home and battle on with a job and childcare. 84% of the marriages of parents who have a child with cancer will not survive.

It is so lovely to speak to more of the parents, the partners who are not there all week, to meet the volunteers, I see Marg again. Brian, who is both on the committee and a volunteer (cooks a good barbeque) and I have a quiet chat over the grill – he worries that as the baby boomer like himself (55+) are no longer able to volunteer – who will? “Young people are so busy” he says, “they don't make time for others. Yet Australia's support network runs on the back of volunteers.”

I think about our own family – what do we do for others; generously. I think of my children who were not even in the scouts, have they ever really done anything for other people, without expecting anything in return?

I meet many of the other parents, chat with children… but I must leave. I have a long way to get back to the Gold Coast.

I have so much to think about – I think about the value of money, the value of time, the value of listening… Pete my husband left home with $30 in his pocket, I have worked at jobs since I was 14, in toy shops, bars, even a dry cleaner. I was fortunate I could work. We have worked hard and created an 'asset base' I've been married to an accountant for almost two decades, I'm beginning to sound like him.  So as I consider each of the places I have visited I think how could I assist them create an ongoing income stream.

Bill at CCS and Rod at 139 had lamented how difficult it is to raise money in these tough times. In fact the charity dollar is very scarce and the charities 'compete' fiercely for the fewer dollars that there are.

Families with kids with cancer have their whole world thrown upside down. Fundraising is tough – and there are so many things needed. What could I do that would last for a long time?

139 Club serves so many, many people and the numbers are on the rise. Judy has reminded me of people's prejudice – society would rather not see the homeless or mentally disabled. There is an entrepreneurial idea in there somewhere. I just need to bring it out?

I think long and hard, I miss my family terribly, I wonder if they will understand the sort of experience that I am having. I wonder how we the Simson family can contribute long term to others.

I see similarities between all the organizations and RedBalloon – they are all driven tirelessly with a clear sense of shared purpose. That shared sense of purpose and passion is infectious... knowing that people do want to change the world.

But to change the world we need the means.

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Secret Millionaire Chapter 9

NaomiSimson_Judy_139Club My life as an undercover volunteer

Secret Millionaire – Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson

I need to start researching things. I have no idea how much things cost - how much do I need to provide for the beneficiaries to have enough to get what they need. What would a new van cost, and Bain-marie, children's play equipment?  Ugh I need my computer....

I have to be at 139 in time to help serve the lunch – it is a rush to get back to Brisbane in time - public transport really has it's draw backs. It is great to walk in, say 'Hi' to a few people and get straight to work. The Bain-marie has broken so they have to serve lunch a bit early – plus clients have to wait while the fish comes out is small batches. I wonder why they pile so much ice- cream on the desert. Phyllis explains that they were donated 11 pallets of home brand vanilla ice cream. It is delivered one pallet at a time and when it arrives it fills up their whole freezer. Apparently when the ice cream was being shipped from Sydney the food vehicles refrigerator thermostat was a few degrees too high so the supermarket rejected the product. Instead of ditching it – they donated it. The ice-cream is perfectly good. Everyone wins.

There are such characters at 139 Club. But it is good to see some of the same faces. Mary in her Broncos shirt gives a big hello, Lynette in her sun glasses. Judy is not in today – she is at home. I wonder how she is getting on, I know her chemo starts next week.

One tall young man, originally from South America somewhere is so pleased with the meal that I hand him, and the smile he gets, he decides to serenade me. Everyone stops to listen I blush. I don't think anyone has every sung to me before – another first experience.

I have more of a chat to Phyllis she has plans to start a catering business using the kitchen facilities to raise money for the centre. She desperately wants the kitchen overhauled.

I'm anxious to go to visit Judy at home, but first I clean, sweep floors, wipe tables. I get chatting to a young man with a goatee beard… he asks for my phone number. I smile and let him know that at the moment I don't have a phone. He thinks this is very normal.

I say goodbye to Phyllis and Rod the manager. I like the centre, it is professionally run, clean (perhaps a bit stark). But without it so many people would simply have no where to go.

I really like what the centre represents, people coming together for each other. The centre is totally manned by volunteers on the weekend. Some have worked at 139 Club for more than a decade.

I'm glad to know that there is good food, a shower and clean clothes for those in need. I don't know how many are out there who don't use such services – but I would like to think that there is enough volunteers and donations so that the people in need in Australia won't starve.

I must stop on the way to Judy's place, I buy her flowers, hoping she has a vase, mandarins, lemonade and some scones. I'm not going to arrive empty handed.

Judy welcomes me to the door and she explains that she is resting up a bit, ready for her doctors appointments and the next phase of her treatment. She invites me in and shows me her sweet bed sit. Provided by the department of housing this tiny room split in two makes my green neon Hilton look large. Her furnishings she's found, borrowed or been donated. The fridge is so small that the lemonade I give her does not fit.

The wardrobe – has no where to hang clothes. Judy is really living out of suitcases. We sit on her bed and she begins to share her story. At the age of 2 she was fostered. She had a tough childhood being in foster care for at least 12 years. She had a baby at 23, and it was discovered that she had cancer and had a hysterectomy. She said over the years (she is now 55) she has had lots of bits cut out – there has been many cancer and other health issues.

Judy sings the praises of both 139 Club and the Mater Hospital, worrying with out them she would not be here. Her daughter lives on the Gold Coast, and she goes whenever she can to see her two grand sons. Her eyes fill with joy when she talks about them.

Judy worries that facilities like 139 will be closed down because people don't want to have the disadvantaged live near them.

Interesting that those who volunteer seem to be those with so little themselves.

It is really sad saying goodbye to Judy, we got on so well, chatted like old friends. Judy thinks we must have known each other in a previous life.

I'm melancholy as I leave; I think of all the furniture that we have discarded over the years, of our cupboards with plenty of food – and of my family. We have each other always. What would it take to make Judy's life just a little easier as she embarks on her chemo program - who will hold her hand? This woman has had a rough trot since she was a child – but she keeps getting back up, dusting herself off, and giving to others.

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Secret Millionaire Chapter 8

NaomiSimson_139Club My life as an undercover volunteer

Secret Millionaire – Channel Nine 9.30pm 29 Oct 2009

Episode Four: Features Naomi Simson

5.30am is a good time to start the day. No one is around, the highway quiet, the neighbors still asleep. I grab an apple for breakfast as a head of to get myself to Brisbane again. I've learned about a day drop in centre for the homeless called 139 Club. By the time I finally get to the Valley I'm put straight to work in the kitchen. (I'm glad for my coffee shop experience I know how to use a commercial dishwasher).

Phyllis runs the kitchen and catering, a very tight ship, she has been a cook and chef for years in café's. She has been at the centre for only about three months. She get's me roasting tomatoes first, chopping potatoes, chipolatas, toasting thick slices of bread. All donated.

Breakfast is on at 8.30 and clients start appearing at the counter. Breakfast is bacon, eggs, sausages, spaghetti (home made – they don't like tinned I'm advised), thick hand sliced toast, porridge and there is always a big vat of soup on the go. It is $2 for a hot breakfast – porridge, toast, and soup are free. Instant coffee is 10 cents for a sachet.

I enjoy serving the food. Some clients delight in the hearty tucker, some are far away in another place. Most smile when they see my new face. Time disappears. I'm soon cleaning up and onto making lunch. Morning Tea is at 10am is donated pies and sausage rolls. All free.

The building is large and clean, 139 Club has been there for 20 years. The department of housing owns the building. The kitchen is noisy and ancient. Phyllis tells me of her plans for a new kitchen – but the money has to come from somewhere.

Rod the manager takes me on a tour. I'm impressed by how clean everything is; the building, facilities, the people. There are 11 day beds – 'for those who might have slept rough' he explains  - a massive flat screen and dvd player. He said it's amazing it does not 'walk' but people respect this place, it is their sanctuary. There are lockers for storage, showers and washing machine. All at almost no cost.

In front of the building ten of the clients with mental disabilities have been building an organic veggie garden. They have received some great local press on it. Participants work towards getting a horticulture qualification. There is great pride for the garden. They have bigger plans – and more that they want to do.

Rod explains that on a daily basis they run quite smoothly serving meals and supporting people in need. Food parcels are on the increase, clothes and bedding are also donated and distributed. He says the greatest challenge is the big stuff, like the washing machines died – that was $6000 to have replaced. The freezer's motor died, $2000 later. The refrigerated van is dying as are the Bain-marie, the kitchen exhaust, the oven and on the list goes. There is no air conditioning in the kitchen which means that it is sweltering in summer. They want new dining tables and chairs. The list is endless.

I know that it is funded partly through government subsidies and that in kind donations are significant. I cannot determine what other fundraising they do.

After chatting to Mary a client – I really struggled with this interview, but she did There was a line of more than 80 people all waiting for lunch – Thursday's is free lunch day. Lunch is yummy, a bacon, goats cheese and pumpkin pasta, my tomato, chipolata casserole, steamed veggies, rice, salads and a pudding and ice cream desert. No wonder there are so many delighted faces.

After serving with Sandra, Phyllis and Dominic, I grab a bowl and have some myself. It is delicious. After finishing the food service Rod returns to take me to the dungeon.. (Many of the services visit here directly, a doctor once a week and nurse 4 days).

The Dungeon is Judy's domain, she has been a volunteer for nine months and works consistently at sorting clothes and bedding, donated and then donating clean clothes to anyone who needs them. Toilet packs, ground sheets, doona's pillows – anything someone would need. Judy tells me that they really only have men's and women's things – children's clothes go to the women's refuge.

I ask why she volunteers – 'well she says, I relate to them, I understand where they are coming from.'

Judy mentions she has been in hospital for three weeks – it's an mastectomy and lymph removal. She starts Chemo next week, she can no longer stay in her boarding house, it is not suitable, so heath services have found her a small flat – she has no furnishings. I wonder who is going to hold her hand in oncology, be there to support her when she is feeling really low. She is so busy helping everyone else, a smile for everyone, a hug for all.

I really like this place – I will come back.

When I finally head towards my green neon hilton back on the coast I am absolutely exhausted. The hours have disappeared. I have lot's to think about on the journey. I've met so many people with such big hearts. It is becoming increasingly clear that to choose where to contribute is going to be a massive decision - and I don't have my husband around to talk it through with. I miss them.

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Secret Millionaire Chapter 7

NaomiSimson_CCS My life as an undercover volunteer

Secret Millionaire – Channel Nine 9.30pm 29 Oct.

Episode Four: Features Naomi Simson

I caught the train early to Brisbane, once at central I trekked out to the Children's Cancer Support unit (CCS) near the Children's Hospital. The CCS is an accommodation and support service for the families of children with cancer – Marg the family liaison officer showed me around the facility – she is a warm hearted 'mother' figure to all.

I was nervous, I knew these children would be 'different' – many years ago I had held a friends hand during her oncology treatment so therefore had some experience with the devastation left for chemo patients. I was worried that I wouldn't be myself with these kids – seeing their illness before seeing them.

Marg invited me to join the parents and children for a morning tea. I introduced myself as a mum whose kids were busy at school so I had a bit more time on my hands to do some volunteer work.

I was a woman of a 1000 questions wanting to know the services and operations of the facility. There are often many siblings of patients staying in the accommodation.  We sat around a big play table – with books, and video's and toys everywhere – I bit like a play group. As a volunteer my role was to play with the children (now this I am good at) - it is a few hours break for the parents. They are there, but are able to talk and have a cup of tea. Having a child with cancer is a 24 hour a day - every day job. It is hard to finish a sentence let alone get out and do a grocery shop.

I sat on a child's chair after meeting most people and began to play with a sibling Helena (aged 3) of a Cairns based family, we did a jigsaw together.

Maddison kept a close eye on proceedings from the other side of the room. I chatted with parents about where they were from. One woman from Mackay was just starting her journey – her 2-year-old Thomas diagnosed with leukemia just a few weeks ago. I met Jared a 15 year old (brother of Helena) had been in and out of the CCS since 2006, a break to his arm during a basket ball match had revealed his bone cancer.

Charlotte had only been in Australia (migrated from UK in February 2008), when Katie (2) was diagnosed in November with Leukemia. Her mother has come to Australia – it is only a few weeks since Katie was so ill that they thought they would loose her. But today she is in bright spirits – just as easily tomorrow she could take another turn. These children cannot be more than 10 minutes from the hospital, which is why the accommodation service is so important.

I moved to the other side of the room to chat to Andrew, father of Maddison, (aged 4). She's a cutie; clasping a bright pink bottle of nail polish. Her taste buds are ruined during treatment – so she has a tube inserted into a nostril down into her stomach to drip a liquid formula for sustenance. It is more than a year since she has eaten anything. She lost her hair, eyebrows and eyelashes during her first chemo – eight months ago. She is now partially deaf, lost a liver, and a kidney, - but Maddy is a trooper with a determined spirit.

I can see Maddison eyeing off my hands. When I offer for her to paint my fingernails she is truly excited – I see joy in her little eyes. There is something so wise about her. She moves tentatively, almost like an old person. She paints each nail with relish, paint up and down my fingers, we both giggle. She is delighted. I ask her if she does a pedicure as well. Luckily I have worn thongs. We become buddies as she makes my toes outrageously pink.

We sit to wait for them to dry, she wants to go to the park.  But she has her first round of radiation therapy this afternoon. So she invites me to the play ground outside her flat provided by the CCS.  When we get their I play football with Katie.

Maddison has pushed her dolls pram down the path and then sits to one side to watch us play. She has no more energy. I go to chat more with Andrew her Dad. He and Maddy's mum Fran, had met at work, Andrew has taken a year of leave without pay to nurse Maddison while Maddy's mum works to support them all.

I am amazed as I watch him administer medicines to Maddison the note taking required is extensive. He then begins to list all the treatments and ailments that Maddy has had so far – and she still has a long haul.Two bone marrow transplants, chemo, operations, transfusions, the list goes on and on. At some point as I look between us – Maddison has snuggled in a blanket and dropped her head onto her dad's lap. She is murmuring 'Medicine Dad'.  'Not until 2.00 Maddy' he replies – his heart breaking more. I listen as he lists more and more things that Maddy has endured my eyes mist over.

Here is a man who one year ago was like any other Dad, taking his kid to the beach and mucking around with her. Now she is as brittle as a china doll. He laments it is a 1 in 400,000 chance that this could happen.

To demonstrate the number of treatments – he brings out some necklaces. Six long ones, he said that every time Maddy has had a treatment or was admitted to hospital she would place a bead on the necklace. Every colour of the beads represent a different treatment, some of the larger beads the transplants, a special one for the loss of her hair. It is just so vivid in that moment how much this child has endured there are hundreds and hundreds of beads on these necklaces.

I ask Andrew about his life. The fundraising done by his work colleagues and Maddy's preschool meant that they have been able to keep their house. But the hatch back car will have to go because Maddy, the wheel chair and all the other things they must transport just don't fit. He says they have to watch every penny. Everything now goes on supporting Maddy.

Maddy invites us into her home to see what the CCS provides. She is so tired – she lies on the couch. As I farewell Marg I ask how does she cope when they loose some of the children. She says that she knows that the CCS unit has provided a better experience for the families, which gives the child more love  – and that is all one can hope for. But it is never easy. 90% of all they have is donated. Fundraising is a huge proportion of the CCS activity. Just to keep the houses going.

As I go to leave, tears are streaming from my eyes. I feel so absolutely helpless. These dear sweet-hearts dealt a bad hand suffer so greatly – and they have not even had a first day at school yet.  I want to take the pain away, to fix it, to make it right – but I am no fairy godmother, and no amount of money can change the diagnosis.

Andrew dreams of seeing his girl go off to her first day of school – that is a dream that is still too far away to even contemplate. I ask if he and Maddy come to the Gold Coast on the weekend could I visit them again.

The rest of the day is almost a blur. I learn more about other great things that people are doing. But my energy is all about how can I contribute not just set Andrew & Maddy up but the many other family's that are there now and in the future.

I think of little else during the evening in the 'green neon hilton'.  My life, and my healthy children seem so very precious and so very far away.

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Secret Millionaire Chapter 6

NaomiSimsonSecretMillionaire My life as an undercover volunteer

Secret Millionaire – Channel Nine 9.30pm 29 Oct.

Episode Four: Features Naomi Simson

[Not all of the places I visit become part of the television program - more than 40hours of footage reduced to an hour long program. I meet amazing volunteers every where I go - their stories touch, move and inspire me. My diary includes much that simply cannot be shown on air.]

I go from the older citizens (Mission Possible) to a youth support centre known as 'On the Edge'. Sammy was my host, showing me around the yellow weatherboard centre, which supports 1800 people from the community. She explains the programs they run including how they feed kids in schools every morning using donated bread, milk and eggs and volunteers. It is also a drop in centre, a place for young people to visit, receive support and socialize.

I try to put Sammy at ease but she is really quite nervous with the TV crew's presence. She herself was one of the youths some years using the services before she went to TAFE. The centre does a great job - the kids in the area would not know what to do if the centre was not there to support them.

I meet Bob a volunteer, and when I ask him 'so tell me Bob's story' I inadvertently bring tears to his eyes as he tells me of the death of one of his daughters, and how volunteering with young people gives him the opportunity to support others in a way he wishes his daughter had been supported. It is a truly touching tale of loss and generosity.

I ask questions about the counseling service they offer – I'm unclear about how they go about it, what program they use – is there on going treatment for clients, or referrals to other health professionals. I'm curious to know whether they are paid, how it all hangs together? I remember from the work I did for Kids Helpline that it is imperitive for consistency of service that councilors are paid. It is important to have skilled, trained and consistent, professionals working with kids.

I don't get a clear answer to the 'Do you get paid?' question. I think if this is what people do full time then they need to be paid, how can they support others if they cannot feed themselves. I didn't get any clear sense of how the program worked financially, nor what the outcome of the work they do is. I asked the question 'if this centre wasn't here what would the community be like?”

My questions come thick and fast, I cannot help it. I'm trying to work out if my money would make a significant difference to the centre. The 'Bosses' are referred to, but I don't get to meet them and they tell me that many of the volunteers come from the Uniting Church. On the Edge is most appreciative of and is well supported by the church.

I enjoyed their energy and commitment - and it is amazing to see how young people are so supported by the local community.

I return for another night of solitude (and noise). I have much to think about. I like the grass roots, community nature of the organizations I have visited so far. But likewise, I want to see that what I do will add unbelievable scale and make a fundamental difference. This does not have to be to a large group, but it must be something that they could not do on their own.

I'm not as keen to write about today's experiences. It is now close to 10pm yet I have been on my own in the 'green neon hilton' since 6.00 as 'Urban Hostage'. I made my diary cam as soon as I came back. I sit and talk about what is going on in my head after the day. I fry an egg for dinner, clean up the kitchen slowly. Today's experience has profoundly affected me. I want to think about what I can do to support the people I have met today. I know I will meet very many worthy causes, but I need to apply my basic business instincts to all that I meet.

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