Category Archives: Reward & Recognition

Preaching what we Practise

Jemma GM - RED

As most know I have moved to a founding director role at RedBalloon – Kristie Buchanan CEO has well and truly put her stamp on the business as she leads the business to it’s next phase of growth. We presented last week at the Growth Summit to fellow entrepreneurs on what it is like working with the founding director and how we transitioned to CEO. One of the questions came from the audience “what are you going to do now…

A simple story in recognition.

Two past RedBallooners (and me supporting them) who are now working in NYC

Over the past 10 years RedBalloon has had many members of the team leave the business often to run their own show, travel, take on study or leave to work elsewhere. RedBalloon has been part of their personal journey, part of their learning, development and education – we have impacted and supported them. And in return they have appreciated being part of RedBalloon. On a personal level we are often sad to say good-bye given that we experience so much…

Secret Sauce on Engagement

Megan - accountable for the employee experience - Sailing with the team

I had a great time debating with my colleague Megan (Employee Experience Manager – an HR professional) about what engagement means at RedBalloon – she has developed and documented all the things we do – and Matt in our corporate team is getting ready to share that with the world. Here are some points from a webinar that my colleague Emma sent me on the same topic I have added the RedBalloon view of the world in italics: Engagement is…

One more step towards a balanced board room

I remembering hearing once “if you win the rat race – you are still a rat”. Not sure why that pops to mind as begin to explore the process of becoming a director on a publicly listed company. “If you can’t beat them join them” might be more apt. I have discovered some interesting things already on the journey to holding another directorship. The women I know who hold paid board roles – have unanimously encouraged me to join their…

What is your employee engagement capability?

One of the questions I am often asked is ‘How do you do it?’ – or ‘what is your magic bullet on employee engagement?’ I have blogged regularily on what has worked for RedBalloon, but as one attendees after last nights ‘TheHIVE’ event declared ‘all businesses are not like RedBalloon, selling fabulous experiences. How do I know if the business I work in is capable of engagement?’ – Great question. I was so glad I had a quick answer for…

10 Questions from Dream Employer Webinar

10 Questions from Dream Employer Webinar

1. What effort is involved to transition non-attached employees back to attached, if it is at all possible. Re-establishing trust takes time – often years but is the essential ingredient to engagement. This must be achieved consistently. Leadership needs earn trust and a great way to do that is simply notice what people contribute. Often the hardest question to answer is: Is the effort it will take to re-establish, trust worth the reward for the organisation? Sometimes there are very…

Arielle’s A-Z on recognition… easy

Arielle’s A-Z on recognition… easy

Thoughts from a RedBalloon veteran

Thoughts from a RedBalloon veteran

On Friday it was time to farewell an original RedBallooner – Sarah was with us in the very early days – and has seen the business grow from 9 people to its present 50. She has caught the entrepreneurial bug and started her own show a named ‘Lady Bug’ as a fully fledged interior designer. As I listened to Sarah’s farewell words, I felt so very very fortunate, knowing that every person at RedBalloon is what makes our culture. We…

A big end of financial year blunder

Many businesses are busily planning for the new financial year. We are no different. We have our heads down, reviewing our performance, gathering data and imagining what next year will be like. And the team of course is who we are counting on to deliver the plan. (Business is a people sport after all.) As an employer of choice our people plan is a critical part to the success of RedBalloon. I urge business leaders to make sure that they…

Super Saver….

Super Saver….

My colleague Sarah joined RedBalloon on April Fools Day in 2004 – she is fast approaching her five year anniversary. With any special occasion it gives us a moment to reflect. I’m sure Sarah could share much better than I about the changes she has experienced at RedBalloon…and the ones she has championed. She was the RedBallooner who coined the name ‘Pleasure Relations’ for instance. One thing that has not changed at RedBalloon is our values and how we celebrate…