I have teenagers – their friends are beginning to get part time jobs… I am fascinated to watch them learn and discover the world of work. The experience that they have with these businesses my well determine what ‘work’ looks like for them. Trust is paramount in every employment relationship – without it, it is really difficult to achieve great things. So imagine a young person – his first work experience job – 5 days in total he has been…
Category Archives: Lessons Learned
Luddites versus common sense
Townsville is a long way physically from where I sit at my workplace in Sydney – but when I read a news article headed ‘Comments on Women create Furor’ which appeared in the Townsville Bulletin – I thought it is not just 2000kms away – more like a century a way. “TOWNSVILLE identity Max Tomlinson is in hot water after declaring most women do not possess the drive and determination men ‘innately’ have.” There are 7 billion people on the…
Great Leaders Listen Loudly
I was recently with a group of start up businesses; this small group of founders was excitedly debating the best way to promote their businesses using social media. Each was bemoaning that they were not getting much traction on their twitter and Facebook page… and one was asking me if it was ‘worthwhile’ to start a blog. Here’s the thing: Only blog, tweet and FaceBook if you have something worth saying that might be of interest and value to someone…
143 years to grow a brand – 1 day to destroy
Greg Smith’s open letter of resignation from Goldman Sachs that appeared in the New York Times last week has been devastating on many levels. Only with time will the real impact be revealed, however already billions of dollars have been wiped off its stock price, with clients deserting at a fast pace. It has been a public relations fiasco. The questions I ask are: what about the colleagues and co-workers who remain at Goldman Sachs, and what of its employer brand?…
Chaos is Normal
I found myself part of a panel at the Australian British Chamber of Commerce International Women’s day event. I look around me: Ticky Fullerton of ABC Lateline is interviewing Cathy Harris AO PSM – Chairman Harris Farm Markets, Helen Conway, Director of the Equal Opportunities for Women in the Workplace Agency… and myself. We have been asked to share our views on how we see the world of women in business. I feel privileged and humbled to be part of…
I wonder what my legacy will be?
It was my birthday this week , and it is always a good time to reflect. I have taken a break (everyone at RedBalloon get’s there birthday off)… but I have taken 11 days for this birthday, (justifying that this is my eleventh year at RedBalloon) to travel back to the place where my career began. My first job after finishing my undergraduate degree was with IBM in New York. I had my 21st birthday at the restaurant ‘Windows of…
3 insights on why we lack women leaders
I was forwarded a news article this week about Facebooks #2 leader: Sheryl Sandberg. She had been at the World Economic Forum in Davos Switzerland – on the eve of Facebooks listing announcement. She has been quoted as saying women need to aim high “Keep your foot on the gas pedal.” I was curious to understand what she meant by this. I definitely don’t believe that women need to ‘give up their femininity’ to succeed. In fact there is nothing…
Leaders come in all forms
On Monday I had the fortune of participating in the Growth Faculties Leadership Summit. Six leaders, with different styles and methods took to the stage to share what they had learned about leadership. Martha Stewart at 70, gave an energetic and passionate insight into her life and the creation of her personal brand. She did speak of how her role now is about rebuilding the business after the decline following her incarceration. Though she believes that her brand remains what…
Number 1 rule of Retailing = Entertainment
This week we have seen the demise of Fletcher Jones and the opening of Top Shop. My 15 year old daughter texted me, saying ‘I’m even more excited than when Zara opened – it is British and I love it – when can we go?” Many Australian retailers are left thinking “what happened – where did our customers go?”. We are in the peak of Christmas season and there is not one retailer in Australia who is not holding their…









Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...









Trappings of Success
I’ve watched with interest the controversy in recent weeks regarding Mark Zuckerberg’s continued wearing of ‘hoodies’ during the lead up to the IPO of Facebook. The question was raised – is what he chose to wear disrespectful to financial institutions? I choose to wear red in my capacity as Founding Director of RedBalloon – some would say that it has become my ‘trade mark’. (Quite frankly it makes it really easy to shop for work clothes – it is simply…