Category Archives: best places to work

The Power of Appreciation

Kristie CEO recognizing Jane for living the RB values

Yesterday I was asked to speak spontaneously to the RedBallooners at our company wide meeting. As I stood in front of what appeared like a massive group of people…. I felt a wave of deep gratitude. Not just for those who were present – but all the past team members too. I thanked all of the past employees too – for their contribution – not only the amazing one’s, but also those who had been challenging and perhaps troublesome. Because…

“Can I hold your baby?”

Kristie and I holding our other babies

1 April is my 13th anniversary as a RedBallooner. It feels like it has been my whole life… I struggle now to remember a time before RedBalloon. My role has changed more in the last 2 years than in the 10 years prior to that. As mentioned in my previous post – Kristie CEO is well and truly out in front of RedBalloon leading the next wave of growth. We recently presented at the Growth Summit on how we transitioned…

Preaching what we Practise

Jemma GM - RED

As most know I have moved to a founding director role at RedBalloon – Kristie Buchanan CEO has well and truly put her stamp on the business as she leads the business to it’s next phase of growth. We presented last week at the Growth Summit to fellow entrepreneurs on what it is like working with the founding director and how we transitioned to CEO. One of the questions came from the audience “what are you going to do now…

Our path to RedBalloon may differ but our purpose aligns.

Handing the baton to CEO Kristie Buchanan

As I look around the office at RedBalloon I note that we are ready waiting for the Christmas rush to begin in earnest. We have had many new RedBallooners join us recently as we continue to grow significantly. I understand that there have now been 214 RedBallooners in our 12 year history – walk through our doors, they have added his or her talents to achieving our  purpose, some have gone on to other great adventures – but there are…

The great untapped tool to drive growth

The great untapped tool to drive growth

If you were given the ‘secret sauce’ – one thing to do right now to drive growth in your business… would you do it? Is growth a goal for you? Is it just an idea, or is it core to your existence? Does it excite you? Here is the irony – I get asked weekly, if not daily, by people from all walks of our business community – “How do I drive growth?” And I do have a very pragmatic…

Five strategies on Money and Happiness.

Six RedBallooners Happy at our Port Douglas retreat

Last weekend RedBallooners were invited to our end of financial year celebration and kick off meeting in Port Douglas. When asked by friends “What was it like?” The only answer I had was – ‘joyous’. The excitement was palpable as soon as we met early on Friday morning. The laughter infectious, the camaraderie obvious – the sense of connection was clear. This sense of team does not happen by accident – we work hard together, we push the boundaries – set…

eNPS and a Best Place to Work

Clearly there is alignment between the Communications Team and the Employee Experience - or is that a uniform?

I have just returned from a wonderful celebration of BRWs Best Places to Work with my fellow RedBallooners. We were most delighted to have made the list for the fifth year in a row as well as being in the top 10 (#8). The employee experience journey at RedBalloon is far from static – it has evolved and expanded each year. The leadership cohort are completely committed to the journey – knowing that it is not one single activity that…

Are you a business heart breaker?

An original!

Yesterday a colleague and I were digging up some facts for an interview I was doing. We were both thrilled to discover that the first ever experience provider we signed to RedBalloon is still with us to this day – 12 years on. This got me to thinking… “How many businesses can claim to have healthy long term relationships with the suppliers, clients, or even the employees who were there at the very beginning?” In business, as in life, I…

Inspired Ideas so everyone can work in a great place

What can you do about these things now! A little recognition goes a long way.

I was speaking at a Clarius Recruitment event last week – and I always love learning few new facts especially when it is something I am passionate about. As you know I believe not enough employers use R.E.D. (Recognition Every Day)… and as a result the researchers tell us that 10s of billions of dollars disappear from lost productivity. Ernst & Young Productivity Pulse claims that as much as $308 billion evaporates from the Australian economy annually as a result…

Getting ready for Bullying Legislation

Any where Any time

Last week Cara Waters headed her column “Massive influx of Bullying Claims expected” Now I know her job is to get people reading with sensational headlines –  however I think a more apt headline is “Be Alert Not Alarmed”. Megan [RedBalloon Employee Experience Manager] – arranged for a presentation from our workplace lawyers prior to the last RedBalloon board meeting. This is very much a part of our responsibilities as directors – and we don’t need to wait for legislation…