-
Blogging for five years: 'Ranked in Australia's Top Business Blogs' by SmartCompany and APN. 657 blogs in
the past 2339 days... and counting! Subscribe
About Me
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
Read More »- Popular
Popular
- The final Secret Millionaire Chapter 24 comment(s) | posted on October 29, 2009
- I'm accused of leading a 'Namby-Pamby' management revolution 17 comment(s) | posted on October 28, 2009
- Am I being stalked? 15 comment(s) | posted on September 29, 2009
- Why Women Are Paid Less.... 13 comment(s) | posted on July 22, 2009
- Free childcare for all Australians 13 comment(s) | posted on October 12, 2011
Archives
Follow Me @NaomiSimson
- IBM Study: If You Don't Have a Social CEO, You're Going to be Less Competitive - Forbes http://t.co/4kKkIixw via @sharethis about 5 hours ago from Tweet Button
- Do profit figures really motivate employees? http://t.co/ivaNbdUg about 5 hours ago from TweetMeme
- New post: Trappings of Success http://t.co/wGnbdG9e about 1 day ago from Naomi's Blog
- New post: Coming up this week 21 May 2012 http://t.co/CHL67zmv about 2 days ago from Naomi's Blog
- New post: Customer Intimacy http://t.co/ogEzJGsN 07:25:39 AM May 16, 2012 from Naomi's Blog
Tags
Acknowledgement Activities and Events Australian Tourism best places to work Brand Marketing Business Awards Business Growth Business Leadership Business Sale Business Vision Corporate Gifts culture Customer Excellence Employee Engagement Employer brand Entrepreneurial Journey Environment Female Entrepreneur Free Childcare Fun at work Gift Experiences Happiness Innovation Leadership Managers at work Mentoring Parenting productivity Professional Speaker Recognition and Acknowledgement Rewards and Incentives Social Media TedX Thank you trust TV Television Program Values and integrity Volunteers and Charity Women on boards Work life balanceCategories
'The Australian' Articles best places to work Courier Customer Experience Fairfax - SMH General Gift Experiences Innovation Input Please Interesting Numbers Lessons Learned Love these sites Quotes to inspire Reward & Recognition Secret Millionaire Smart Company Speaking Engagements The Age This Week UncategorizedFlickr
View More »
About Me
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
Read More »Flickr
View More »
Corporate Customer Love
I recently read the book Delivering Happiness by Tony Hsieh – CEO of Zappos.com – He believes much of the success of his $1billion online retail business comes from it’s commitment to the culture of the business – which allows every person in the business to stay customer focussed. He talks about customer happiness with religious zeal. The culture of the business means that there is not a department accountable for customer care – the whole company is. Every employee…