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Blogging for five years: 'Ranked in Australia's Top Business Blogs' by SmartCompany and APN. 628 blogs in
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About Me
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
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- The final Secret Millionaire Chapter 24 comment(s) | posted on October 29, 2009
- I'm accused of leading a 'Namby-Pamby' management revolution 16 comment(s) | posted on October 28, 2009
- Am I being stalked? 15 comment(s) | posted on September 29, 2009
- Why Women Are Paid Less.... 12 comment(s) | posted on July 22, 2009
- 1 million RedBalloons go by 11 comment(s) | posted on April 1, 2011
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- What a legend... worth supporting CEO CookOff - Emma Isaacs Profile http://t.co/hfRJ9mlq about 3 days ago from Tweet Button
- 10 Reasons Your Small Business Shouldn't Start a Blog http://t.co/vlSpoZfn via @entmagazine about 4 days ago from Tweet Button
- “Happiness is the meaning and the purpose of life, the whole aim and end of human existence." #quote Aristotle about 4 days ago from web
- New post: 628th Blog Post.... http://t.co/tUUDIguw 06:14:36 AM February 01, 2012 from Naomi's Blog
- New post: An elephant’s life lesson. http://t.co/khJidW9S 08:46:56 AM January 19, 2012 from Naomi's Blog
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About Me
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
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The 10 point Customer Excellence Checklist
I’ve been reading the book ‘Delivering Happiness’ by Tony Hsieh CEO of Zappos.com. There are a significant number of similarities between RedBalloon and Zappos. As CEOs we both wanted to create a place where we too wanted to work. We both believe in experiences over stuff, we both believe that the key to success of business this century is transparency, vision, values and alignment. And we both believe the company’s culture and the company’s brand are really just two sides…