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Blogging for five years: 'Ranked in Australia's Top Business Blogs' by SmartCompany and APN. 657 blogs in
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About Me
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
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- The final Secret Millionaire Chapter 24 comment(s) | posted on October 29, 2009
- I'm accused of leading a 'Namby-Pamby' management revolution 17 comment(s) | posted on October 28, 2009
- Am I being stalked? 15 comment(s) | posted on September 29, 2009
- Why Women Are Paid Less.... 13 comment(s) | posted on July 22, 2009
- Free childcare for all Australians 13 comment(s) | posted on October 12, 2011
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Follow Me @NaomiSimson
- IBM Study: If You Don't Have a Social CEO, You're Going to be Less Competitive - Forbes http://t.co/4kKkIixw via @sharethis about 5 hours ago from Tweet Button
- Do profit figures really motivate employees? http://t.co/ivaNbdUg about 5 hours ago from TweetMeme
- New post: Trappings of Success http://t.co/wGnbdG9e about 1 day ago from Naomi's Blog
- New post: Coming up this week 21 May 2012 http://t.co/CHL67zmv about 2 days ago from Naomi's Blog
- New post: Customer Intimacy http://t.co/ogEzJGsN 07:25:39 AM May 16, 2012 from Naomi's Blog
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About Me
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
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The 10 point Customer Excellence Checklist
I’ve been reading the book ‘Delivering Happiness’ by Tony Hsieh CEO of Zappos.com. There are a significant number of similarities between RedBalloon and Zappos. As CEOs we both wanted to create a place where we too wanted to work. We both believe in experiences over stuff, we both believe that the key to success of business this century is transparency, vision, values and alignment. And we both believe the company’s culture and the company’s brand are really just two sides…