Comments on: Defining the terms of engagement- http://naomisimson.com/2009/09/07/defining-the-terms-of-engagement/ Founder & CEO of Leading Online Gift Retailer, RedBalloon Fri, 10 Feb 2012 01:52:11 +0000 hourly 1 By: GL http://naomisimson.com/2009/09/07/defining-the-terms-of-engagement/comment-page-1/#comment-90 GL Tue, 08 Sep 2009 00:12:15 +0000 http://naomisimson.com/index.cfm/2009/9/7/Defining-the-terms-of-engagement#comment-90 It was a book I read called punishment by rewards, ca?t remember the Author but in it I got the idea to just say thanks! Not say thanks for staying back late Because then they would think,†well he gave me flowers when I stayed back late last week, now if I stay back late for the next 2 weeks I wonder what I get... 2 bunches of flowers ? If they got 1 bunch of flowers or did?t get anything then they became disgruntled.... I experienced this. The book talked about the danger of not training people to look for rewards. I learned that rather than give some one a reward I would say, I” got you this to acknowledge how wonderful you are”. They would always ask what it was for and I would say, “just because I think your great”. By not tying it to any one specific thing they don’t then drop the ball on things that don’t get rewarded and only focus on doing the things that do. It was a book I read called punishment by rewards, ca?t remember the Author but in it I got the idea to just say thanks! Not say thanks for staying back late Because then they would think,†well he gave me flowers when I stayed back late last week, now if I stay back late for the next 2 weeks I wonder what I get… 2 bunches of flowers ? If they got 1 bunch of flowers or did?t get anything then they became disgruntled…. I experienced this.

The book talked about the danger of not training people to look for rewards. I learned that rather than give some one a reward I would say, I” got you this to acknowledge how wonderful you are”. They would always ask what it was for and I would say, “just because I think your great”. By not tying it to any one specific thing they don’t then drop the ball on things that don’t get rewarded and only focus on doing the things that do.

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