I was just chatting to our Pleasure Relations Team…. Some organizations might refer to them as a contact centre or customer team. We named the team after what they do in supporting the brand experience. It is there job to ‘give people a good time.’ That is there role in the RedBalloon experience. [One of my colleagues, joined us straight from school and after a year or so in the production team was promoted to join the Pleasure Relations team…
Imagine running a business based on fun - that's what I decided to try when I left a very serious corporate career in marketing to set up RedBalloon...
I’m Sorry…
I have grossly offended a group of people who are dear to me, which was completely unintentional. I used the term ‘Stepford wives’ in my recent blog “Why women are paid less”– in my mind I saw this term as meaning ‘perfect woman’, think ‘Grace Kelly’ as in the movie. It was brought to my attention this morning that if you do a Google search on the term, that is not in fact the definition that comes up. I had…