Daily Archives: July 9, 2009

Neither cost cutting nor stinginess are strategies for growth

The downturn is affecting our behavior. Businesses and people are becoming more frugal, but when does frugal turn in to down right stingy and what does it cost? Our second value at RedBalloon is generosity, and that means being generous with our time by listening and providing information, not just with customers and suppliers but also with each other. During my corporate life, I remember asking many bosses to support me or assist with a particular project, only to find…