Further to my blog on letting people know who you are (see below)- It is really important in building a brand to stand for something. This is not being all things to all people, rather having a single brand promise. Building the promise often comes from the 'black swan moment' in listening to customers. This video outlines how RedBalloon came to its brand promise. We have our promise loud and proud at the top of every page on our website. The pricing guarantee.
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Overview
From a very serious corporate career in marketing to creating a business based on fun RedBalloon, this is my journey. In this blog I share what it takes to be an entrepreneur and what I have learned - warts and all. I am also the author of 'I want what she is having' which chronicles the first five years of building of a fast growing business.
Very proud to be awarded National Telstra Business Womens Award for 2008 in the Nokia Innovation Catogory
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My presentations to company events are not listed because those engagements are not open to the public. Contact Kate on +61 2 8755 0034 for more details on speaking.
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One Comment
Thats a great concept, but what if your suppliers can't offer you decent resale prices. You want to be able to make some profit from your products, otherwise there is no point running your business.