Daily Archives: February 2, 2009

How embarrassing – Best Complaint Letter Ever

How embarrassing – Best Complaint Letter Ever

Putting yourself in the public domain can have its downsides. In fact people have often asked me why I get up and speak so frankly, publicly – why I blog so openly about the good, the bad and the embarrassing. It’s because of our values – our second value is ‘Here for others – generous with our time, information and listening’. This has always held me in great stead – sharing openly what we learned. Believing that if I help…