Daily Archives: February 2, 2009

How embarrassing – Best Complaint Letter Ever

Putting yourself in the public domain can have its downsides. In fact people have often asked me why I get up and speak so frankly, publicly – why I blog so openly about the good, the bad and the embarrassing. It's because of our values – our second value is 'Here for others - generous [...]
Posted in Lessons Learned | 4 Comments