Daily Archives: January 19, 2009

What we get up to…

What we get up to…

What a fantastic team… call numbers are up 74% on last year and still the customer contact team (known as the Pleasure Relations team – because they make sure our customers are having a good time on the phone and by email) kept a record. This team had a very busy December as you can see. They kept a calendar of what they did throughout the month. They did an amazing job – though I’m not sure about 27 December…