Monthly Archives: January 2009

There will be plenty of changes this year….

By naomisimson | Published: January 27, 2009
"It is not the strongest of species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.” Charles Darwin
Posted in Quotes to inspire | 3 Comments

A business interpretation from President Obama’s speech.

By naomisimson | Published: January 23, 2009
Having listened to President Obama's inauguration speech – I pondered if parts of it could just as easily apply to business. Any business - whether it be a start-up or an established mature business. This is a bit of what he said: "In reaffirming the greatness of our nation, we understand that greatness is never [...]
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Nine Steps to getting a commercial return on innovation.

By naomisimson | Published: January 22, 2009
Since winning the National Testra Business Womens award – Innovation, in December, I have been asked by a number of people about what innovation means to RedBalloon. Also what sort of innovation program we have in place. People define innovation differently. For us it is an ongoing commitment to review and change. It is not [...]
Posted in Lessons Learned | Leave a comment

Mountains out of mole hills

By naomisimson | Published: January 20, 2009
"Sometimes the situation is only a problem because it is looked at in a certain way. Looked at in another way, the right course of action may be so obvious that the problem no longer exists.” Edward de Bono When I read this - I started looking at some of the massive projects I have [...]
Posted in Quotes to inspire | 2 Comments

What we get up to…

By naomisimson | Published: January 19, 2009
What a fantastic team... call numbers are up 74% on last year and still the customer contact team (known as the Pleasure Relations team - because they make sure our customers are having a good time on the phone and by email) kept a record. This team had a very busy December as you can [...]
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Recognition leads to Resilience

By naomisimson | Published: January 15, 2009
I found this and thought how apt. "Recognition helps people to be resilient. Businesses right now... they're trying to survive. And to survive you've got to have some psychological resilience. You've got to have employees who are positive despite the negative situations around them.... I would argue that recognition is even more important in times [...]
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New year ? New plans – New Fun – New Challenges

By naomisimson | Published: January 14, 2009
There is lot's of speculation about what 2009 will look like. Some are saying 'how can we plan – if we have no idea what the economy will be doing?' The question I ask is would you rather be a driver of your destiny, or take what you are given? We run on line surveys [...]
Posted in Interesting Numbers | Leave a comment

Experiencing the Experience of the National Telstra Business Womens Awards

By naomisimson | Published: January 12, 2009
I wrote this just after the event in December... while it was still fresh - but I didn't want to publish it until the video of the event came through. Here it all is. Sitting amongst 700 glamorous people all present to celebrate the achievements of Women from around Australia at Crown in Melbourne on [...]
Posted in Gift Experiences | 5 Comments