http://naomisimson.com/2008/08/14/what-you-say-in-private-is-now-very-public/ Founder & CEO of Leading Online Gift Retailer, RedBalloon Sun, 20 May 2012 23:53:20 +0000 hourly 1 http://naomisimson.com/2008/08/14/what-you-say-in-private-is-now-very-public/comment-page-1/#comment-212 Naomi Thu, 14 Aug 2008 21:37:47 +0000 http://naomisimson.com/index.cfm/2008/8/14/What-you-say-in-private--is-now-very-public#comment-212 Exactly - every person working for an organization is the personification of the brand. And anything sent from a work email address is as if it was on company letterhead. This is why employees must be treated as customers. Exactly – every person working for an organization is the personification of the brand. And anything sent from a work email address is as if it was on company letterhead. This is why employees must be treated as customers.

]]> http://naomisimson.com/2008/08/14/what-you-say-in-private-is-now-very-public/comment-page-1/#comment-213 Shaina Terry Thu, 14 Aug 2008 13:39:12 +0000 http://naomisimson.com/index.cfm/2008/8/14/What-you-say-in-private--is-now-very-public#comment-213 The sad thing is it was probably just a cranky receptionist responding to the email and not the owners. Goes to show what effect your employees can have on your business. The sad thing is it was probably just a cranky receptionist responding to the email and not the owners. Goes to show what effect your employees can have on your business.

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