Daily Archives: January 21, 2008

Painting a picture of our future.

Businesses go through different phases – each has a distinct set of characteristics. Each cycle brings its own set of challenges about leadership style, cash flow, marketing activities, customer base, processes, systems etc. Over time the focus and importance on any given activity changes as the business matures. My time as CEO (chief experience officer) is 50% with customers, listening, learning and responding. The other part of my role is all about staying focussed on the vision, delivering on our…