Daily Archives: October 16, 2006

When things don’t go exactly as planned.

I travelled from Sydney to Melbourne on the 6am flight last week. I checked myself in but had to line up to drop my bags off. A grumpy lady tagged my bag. I arrive in Melbourne – my bag does not….stuff happens. The woman in baggage claims was delightful. She let me know that I was in good company because they misplace 3-4 bags off this flight most days. She listened to my concerns and gave me her direct phone…